District Manager Outlets Northern Europe Milano

District Manager Outlets Northern Europe
Milano
Lombardia, Milano

At Burberry, we believe creativity opens spaces.

Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.

This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do.

As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

**JOB PURPOSE**:

In the role of District Manager you will lead the relevant store teams (outlets in France, Netherlands, Austria and Germany) and own the execution of a brand vision and strategy consistently across our stores.

You will drive consistent execution of the Burberry Experience across the allocated district by setting direction, coaching and developing the district team, building succession plans and influencing regional decisions.

You will drive profitable top line sales growth, operational excellence and best in class talents, whilst also supporting the Regional Director on any overall strategic projects for the region.

**RESPONSIBILITIES**:

- Ensure a consistent execution of the Burberry Experience and Service focused approach across all channels within the district

- Lead and manage a high performing store network, ensuring the employee experience is in line with brand strategies and drives the customer experience

- Work in conjunction with other Regions and Districts to share best practice and build consistent ways of working

- Through leadership across district / market drive productivity and profitability e. g.

conversion rates, sales, UPT, AUR, customer data capture etc.

Analyse reports to identify deficiencies and opportunities.

Develop relationships and communicate effectively with product teams

- Ensure stores across district are leveraging the customer profile database (CRM) and store reports to support the development of a loyal customer base.

- Develop teams to achieve the highest quality of clientelling and customer profile capture with every transaction

- Ensure all policies and procedures are adhered to across store remit and Asset and Profit Protection strategies are followed in order to minimise any losses

**PERSONAL PROFILE**:

- Retail management experience appropriate to the role, preferably built in the Outlet environment

- Has shown consistent, strong performance in leadership role

- Able to demonstrate excellent people management skills.

Proven ability to network, recruit, train, develop and assess talent

- Strong verbal and written communication skills

- Agile approach

- Proven ability to increase sales and profitability within designated area

- Proven ability to work collaboratively with stakeholders

- Fluency in English