Doorman/Parking Vallet - Pre-Opening Lazio

Doorman/Parking Vallet - Pre-Opening
Roma
Lazio, Lazio

Department**: Front Office

**Job Level**:Team Member

**Job Type**:Full Time

**Hours per week**:40

**Job Reference**:REQ12405

**Date Posted**:26 November

If you know **art'otel**, you know we like to do things differently. Our guests come to us for something that goes beyond their usual hotel expectations, and that's what you'll be deliver as our **Doorman/ Parking vallet.

Your approach to the job will be inspired by your authentic style and self - always ready with care and attention, an unusual twist, a recipe that only you could give. You'll know exactly who needs what and when, you'll remember their names and you'll use your creativity to deliver a fantastic bar experience every time.

In your role as** Doorman/ Parking vallet**, you'll discuss and agree some key objectives with your line manager. These objectives are designed to support your department's goals and priorities. You'll also take responsibility for your own development, embracing training opportunities that we offer, while learning from any challenges and mistakes along the way.

**How you do it**:

- You'll be the first point of contact for our guests, setting the tone for their experience with a warm and professional welcome.

- You'll manage the hotel entrance, ensuring it's tidy and welcoming at all times, and assist with opening doors and greeting guests.

- You'll provide valet parking services, safely and efficiently parking and retrieving guest vehicles while adhering to all traffic laws and hotel policies.

- You'll assist guests with their luggage, ensuring it's transported safely and promptly to their rooms or vehicles.

- You'll offer local knowledge, answering guest queries about the local area, attractions, and hotel services.

- You'll maintain clear and open communication with the front desk Team and other departments.

- You'll manage the flow of traffic at the hotel entrance, ensuring a smooth arrival and departure process for all guests.

- You'll ensure the safety and security of guest vehicles and personal belongings at all times.

- You'll keep accurate records of parked vehicles and manage valet tickets efficiently.

- You'll take your cues from the guidance and instructions given by your leadership team.

**What you bring**:

- You have a valid driver's license with a clean driving record. Your ability to drive various types of vehicles safely and efficiently is essential to the role.

- You're dedicated to providing a welcoming and professional first impression for our guests.

- Your organizational skills help maintain smooth operations at the hotel entrance.

- You have an eye for detail, ensuring that all guest requests are handled promptly and accurately.

- Communication is one of your key strengths, allowing you to maintain clear and open communication with guests, colleagues, and other departments. Your ability to listen and respond effectively ensures guest satisfaction.

- You work well with other team members, contributing to a positive and collaborative work environment. Your teamwork ensures smooth operations and high levels of guest satisfaction.

There's a lot more to this job than we've given you here - don't worry, we'll fill you in on everything before you begin. We might also add other similar responsibilities on a temporary or permanent basis, depending on the needs of art'otel Rome.

**Therefore, we offer a range of great benefits for you to enjoy**:

- Competitive salary

- Recommend a friend scheme up to €750 Euros (gross)

- Ticket Meals

- Attractive Departmental Incentive Schemes, as per company policy

- 50% F&B discount at our restaurants and bars (for your whole party)

- Discounted hotel rates (extends to the Radisson Hotel Group worldwide

- and family & friends)

- 26 days of holidays

- 1 extra day off for your wellbeing (to be taken in the solar year)

- 1 working day per year of volunteering activities with our local partners

- Exciting job opportunities within PPHE Hotel Group across Europe

- Annual staff parties & outgoings

- Advanced onboarding programs and L&D opportunities

- Entitlement to benefits provided with our local partners.

- See T&C policy for further details and eligibility

Be bold. Be creative. Be original. A fun place to create and inspire.