Dtc Instock Planner Support (Internship) Milano

Dtc Instock Planner Support (Internship)
Milano
Lombardia, Milano

Position Summary

Role and Responsibilities

DtC (Direct to Consumer) channel is a new growing engine for Samsung.

This position will take Samsung DtC business to the next level, bringing your strategic & hands-on experience within eCommerce and consumer behaviour in demand & inventory management.

The main focus of this role is to maximize customer experience, sales, instock rate and inventory turns through demand planning & inventory/replenishment in a sustainable and profitable way.

Skills and Qualifications- (Demand Planning)

- Prepare and lead weekly S&OP (sales & operations planning) meeting with relevant teams : commercial, platform, logistics operation.

- Bridge commercial & operations (logistics) with daily communication and sharing the forecast in order to ensure proper resource & capacity planning.

- Identify and pursue process improvement opportunities, with a special focus on forecasting and supply planning processes, working with commercial teams, divisions' SCM teams, technical teams (platform, ERP) & operations.

- Daily monitoring of e-store sales performance, to verify the demand accuracy.

- Support management in decision-making with data analyses

- Create weekly/monthly report on DtC performance on Forecast, Sales, Inventory, Target

(Supply / Inventory Planning)

- Achieve and maintain high instock rates on replenishment programs to ensure demand to be fulfilled in time full.

- Set the replenishment strategy that optimizes for availability and cost, and coordinate replenishment with division's SCM team and factories

- Set the target inventory level, balancing inventory's trade-off, both not to lose sales opportunity and not to have excessive inventory

- Analyse inventory performance and review the inventory target / replenishment rule.

- Prevent and detect the stock-out / shortage, and find solutions.

Guide Commercial / Platform / customer centre on future product availability

- Prevent aging stocks, and find solution with commercial team and division's SCM team.

- Interact with operations teams and drive efficiencies through team collaboration;

Qualifications/Requirements:

(Education)

- Master / Bachelor in Business (MBA), Engineering or a Supply Chain / Operation discipline preferred.

(Qualification)

- Strong passion in demand planning, supply planning, S&OP, in-stock management (retail or e-commerce)

- Working well in matrix organization, working with cross-functional teams collaboratively.

(Skills)

- Profound analytical skills and ability to work with details; Microsoft Excel is essential

- Strong eye for detail and experience with databases and reporting

- Highly analytical, flexible, action and results oriented, self-starter, comfortable with computer databases and tools

- Business acumen

- Problem solving skills

- Strong communication & Stakeholder management skills

- Ability to effectively prioritize various tasks in a fast-paced environment

- Language: Fluent English & Italian