E-Commerce & Crm Specialist Milano

E-Commerce & Crm Specialist
Milano
Lombardia, Milano

The position is based in our Office in Milan and part of the Digital & CRM team.

The E-commerce & CRM Specialist will manage the following activities.

**Main Responsibilities**:

- Support the Digital & CRM Manager in defining and executing the e-commerce and CRM strategy to push sales, build a strong database with high engagement and conversion rate, ensuring the consistency with the overall brand strategy;

- Daily Interface with Guerlain headquarter;

- Coordination of the digital strategy & performance agency for all the projects and activities to keep growing the e-commerce traffic a performance;

- Coordination of the CRM agency in the entire perimeter of CRM activities to implement a strong CRM strategy;

- Day by day Analysis.

**Profile**:

- _

- Is required 3/4 years minimum of e-commerce/CRM experience;

- Capabilities to manage projects and tasks following priorities, focus and needs;

- Strong coordination skills;

- Ability to handle multiple international and local projects to meet deadlines;

- Good technical understanding and management of the back office;

- Good knowledge of Google Analytics, Power BI, Orion Sell-in, Datastudio Dashboard, K2, Supply Bulletin, SAP;

- Strong passion and attitude for the beauty market;

- Strong project and time management skills;

- Positive spirit, curiosity and outgoing attitude;

- Confident, professional team player who must be able to collaborate with stakeholders at all levels organization;

- Data driven and analytical;

- Proficiency in Microsoft Office Applications;

- Excellent English written and spoken;

- Demonstrate flexibility and willingness to independently navigate of unfamiliarity.