E-Commerce Emea Internship Curricular Milano

E-Commerce Emea Internship Curricular
Milano
Lombardia, Milano

POSITION

During this internship you will join the E-Commerce EMEA Function and you will support the team in the following activities:

- The management of business and consumer experience: site performance, merchandising, web analytics, inventory control, as well as logistics operations and after sales services

- Oversee customer interaction, order fulfillment and returns to ensure quality service experience

- Optimize site navigation, customer journey, checkout funnel and product placement to grow conversion rate and online sales

- Keep up to date on E-Commerce innovation and trends, monitoring competitor sites

- Online store management: daily analysis of sales performance, trends and web KPIs to optimize product assortment and shopping experience, on site merchandising and site design

- Coordinate internal and external resources (third-party e-com service providers, marketing agencies, etc.

)

- eCRM/CRM: consumer segmentation and targeted loyalty programs (in cooperation with CRM Dept HQ)

PROFILE

- Bachelor or Master's degree in Management, Business Analysis, Digital Management or similar

- Planning and project management skills

- Knowledge of digital tools (web marketing, website project management, user experience) and proficiency in the usage of Microsoft Office tools

- Fluent in Italian and English (both spoken and written)

ADDITIONAL INFORMATION

**Benefits**:

- Gross Monthly Compensation: 800€

- Ticket Restaurant

- Hybrid working

**Starting Date**:

March / April