E-Commerce Logistic Coordinator Montà

E-Commerce Logistic Coordinator
Montà
Piemonte, Montà

Job Description:

We are seeking an enthusiastic and detail-oriented E-commerce Operations Coordinator to join our

team.

In this role, you will be responsible for managing various aspects of our e-commerce operations,

ensuring seamless stock management, outstanding customer service, and efficient order fulfillment.

If

you are organized, customer-focused, and thrive in a fast-paced environment, we invite you to apply

and contribute to the success of our growing e-commerce business.

**Responsibilities**:

1.

Stock Management:

- Monitor and analyze product inventory levels.

- Place orders from the main warehouse to replenish stock and prevent shortages.

- Update product quantities on the website to reflect accurate stock levels.

2.

Customer Service:

- Address and resolve customer complaints under the supervision of the E-Commerce & Digital

Marketing Manager.

- Strive to provide excellent customer service to enhance the overall customer experience.

3.

Order Fulfillment:

- Manage orders within the Shopify platform.

- Pack and prepare orders for shipment.

- Oversee the packing process, ensuring accuracy and efficiency.

- Order packaging materials and supplies for online orders.

4.

Carrier Relations:

- Maintain close communication with carrier companies to track shipments and address any

issues.

- Proactively identify opportunities to improve shipping services and resolve logistics challenges.

5.

Process Improvement:

- Continuously evaluate and improve e-commerce operations processes for efficiency.

- Implement best practices to enhance the overall effectiveness of the fulfillment process.

Qualifications:

Proven experience in e-commerce operations, logistics, or a related field.

Strong organizational and multitasking skills.

Excellent communication and interpersonal skills.

Ability to work collaboratively in a team and independently when necessary.

Familiarity with Shopify is a plus.

Customer-focused with a commitment to delivering exceptional service.

Basic knowledge of packaging materials and practices.

English is mandatory, any other language is a plus.

If you are passionate about e-commerce operations, have a keen eye for detail, and are dedicated to

Contratto di lavoro: Tempo pieno

Benefit:

- Cellulare aziendale

- Computer aziendale

Orario:

- Dal lunedì al venerdì

Tipi di retribuzione supplementare:

- Quattordicesima

- Straordinario

- Tredicesima

Domande di preselezione:

- Vive in zone limitrofe?

Lingua:

- Inglese (Obbligatorio)