E-Commerce Product Owner Lazio

E-Commerce Product Owner
Roma
Lazio, Lazio

Within the Worldwide Omnichannel department based in our headquarters in Rome, we are looking for an experienced E-commerce Product Owner.

The selected person will build the E-Commerce product strategy and roadmap, based on the digital commerce ambitions in terms of revenue growth, Digital Customer Experience elevation and increase customer lifetime value.

Main Accountabilities: Launch new functionalities and optimize existing ones related to purchase, services, delivery and after purchase for customers by analyzing shopping behaviors, check out funnel and NPS post-purchase and post-delivery;Engage regularly with business stakeholders to define & align on digital product vision and strategic direction;Identify the business challenges, analyze shopping behaviors, check out funnel and NPS to launch new functionalities and optimize existing ones mainly related to: purchase & payments, online services, online orders, checkout, delivery and after purchase;Build the product strategy and roadmap and manage the product backlog prioritization in order to achieve maximum value for the product;Clearly communicate product vision, roadmap and priorities, as well as KPIs benefits and results to a spectrum of audiences from internal and external stakeholders to technical teams;Work closely with cross-functional and cross-market teams as well as other agile teams including development and design to deliver unique experiences;Monitor industry developments with focus in the luxury industry.

Develop deep understanding of how client behaviors are evolving and how it changes the meaning of luxury servicing and be pro-active in proposing evolutions;Work using Agile-Lean principles and methodologies, developing product incrementally by looping feedback as it gets built and released as well as continuously improving processes;Adapt product features to local specificities, manage prioritization, roll out and reporting, engage with local market teams worldwide. Minimum Requirements: Product Management and Technical product development, ideally in Agile environmentsSolid knowledge and experience on Agile-Lean principles and practicesModern leadership and managementGlobal scope.

Understand local specificities and Omnichannel featuresBroad knowledge of the E-commerce ecosystem, experience in retail and omnichannel environments is a plusFluency in English and ItalianStrong communication skills across technical and non-technical stakeholdersAnalytical mindset.

Experience in making data-driven decisionsAbility to work with teams at all levels of the organization and manage conflicting needs of stakeholdersProactive in providing new ideas and solutionsPlease note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.

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