E-Commerce Product Owner Lazio

E-Commerce Product Owner
Roma
Lazio, Lazio

Posizione

**Mission**:

Within the Worldwide Omnichannel department based in our headquarters in Rome, we are looking for an experienced E-commerce Product Owner. The selected person will build the E-Commerce product strategy and roadmap, based on the digital commerce ambitions in terms of revenue growth, Digital Customer Experience elevation and increase customer lifetime value.

Responsabilità del lavoro

**Main Accountabilities**:

- Launch new functionalities and optimize existing ones related to purchase, services, delivery and after purchase for customers by analyzing shopping behaviors, check out funnel and NPS post-purchase and post-delivery;

- Engage regularly with business stakeholders to define & align on digital product vision and strategic direction;

- Identify the business challenges, analyze shopping behaviors, check out funnel and NPS to launch new functionalities and optimize existing ones mainly related to: purchase & payments, online services, online orders, checkout, delivery and after purchase;

- Build the product strategy and roadmap and manage the product backlog prioritization in order to achieve maximum value for the product;

- Clearly communicate product vision, roadmap and priorities, as well as KPIs benefits and results to a spectrum of audiences from internal and external stakeholders to technical teams;

- Work closely with cross-functional and cross-market teams as well as other agile teams including development and design to deliver unique experiences;

- Monitor industry developments with focus in the luxury industry. Develop deep understanding of how client behaviors are evolving and how it changes the meaning of luxury servicing and be pro-active in proposing evolutions;

- Work using Agile-Lean principles and methodologies, developing product incrementally by looping feedback as it gets built and released as well as continuously improving processes;

- Adapt product features to local specificities, manage prioritization, roll out and reporting, engage with local market teams worldwide.

- Product Management and Technical product development, ideally in Agile environments

- Solid knowledge and experience on Agile-Lean principles and practices

- Modern leadership and management

- Global scope. Understand local specificities and Omnichannel features

- Broad knowledge of the E-commerce ecosystem, experience in retail and omnichannel environments is a plus

- Fluency in English and Italian

- Strong communication skills across technical and non-technical stakeholders

- Analytical mindset. Experience in making data-driven decisions

- Ability to work with teams at all levels of the organization and manage conflicting needs of stakeholders

- Proactive in providing new ideas and solutions

- JOB NUMBER

**BULG08309**:

- COUNTRY / REGION

**Italy**:

- CITY

**ROME**:

- CONTRACT TYPE

**Permanent**: