E-Commerce Project Manager Bardi

E-Commerce Project Manager
Bardi
Emilia Romagna, Bardi

The CompanyKIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally.

We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price.

Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aestheticsYour role at KIKO MILANOWe are looking for a E-Commerce Project Manager to join KIKO MILANO's E-Commerce Team, reporting to the E-Commerce & Digital Senior Director. Such talent will be key in supporting the evolution and the growth of all the online channels by granting the go to market of all the projects on the roadmap. The role will be mainly responsible for supporting Direct Digital Channels evolution, by owning the project roadmap and granting the delivery of all the projects on time, working closely with E-commerce Business team, IT department and external suppliers. The role will be also responsible to coordinate IT projects related to new online channels via Marketplaces and projects involving data flows needed to support online sales via Franchising partners. In particular, you will:Collect all the business needs from E-commerce team and define projects requirements and expected benefits by completing company procedure needed to submit projectsCollect all business needs in term of Change request or Bugs on existing featuresIdentify priorities and lead the digital channel releases plan to grant business development and business KPIs optimizationDefine together with business team and IT team the project roadmap and manage it ensuring the delivery time of all the projectsLiaise between the business and IT teams to ensure roadmap deliverySupport the go live of new features ensuring the check and UAT of the new projects pre-releasePropose and lead initiatives to evolve digital channel strategy based on data analytics and trading team inputContribute data-based insights to key stakeholders on how to improve the digital customer experienceSet annual UX targets, i. e.

conversion, time on site, bounce rates, add to cart, to support the eCommerce revenue objectivesOwn the A/B testing program on the website to support decisions to activate new projectsWork together with external functions, i. e.

Retail, Logistics, Finance, Customer Engagement, Marketing, when multi-channel initiatives are called forWhat you will need to succeed7+ years of experiences in eCommerce/digital channels roleKnowledge of CMS toolsAdvance Knowledge of GA tool (Data Studio; Google Optimize; Google Merchant is a plus)Business acumen and strong understanding of current eCommerce and digital trends and best practicesExcellent Web Analytics knowledge (GA KPIs, SEO/SEM – Google Analytics certification is plus)Full understanding of the end-to-end UX and the supporting processes carried out by the business to make it happenTechnical knowledge of eCommerce platforms, eCommerce-related software, and testing methodologiesGood knowledge of multichannel reality and online customer behavioursStrong organizational and planning skills with an ability to prioritize and turn strategies into operational plans and impactful actionsProven Project Management skillsFluent in EnglishWe would love if you hadAbility to work and perform under pressure, with flexibility and simplicity, as well as ability to follow up on work done and capture learnings to improveStakeholder Management in a matrix organizationExcellent communication skills and ability to interact with technical and non-technical audiencesProblem solving, proactivity, energy, and courageKIKO si impegna ad ampliare i propri sforzi per garantire le Pari Opportunità e dedica una particolare attenzione all'integrazione delle persone con disabilità all'interno dell'azienda.

Tutte le posizioni aperte in KIKO sono rivolte anche ai candidati appartenenti alle Categorie Protette l. 68/99.

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