E-Commerce Specialist Milano

E-Commerce Specialist
Milano
Lombardia, Milano

The company is looking for an e-Commerce Specialist to join the team in Milan.

Scope of Work:

Content management (inserting, file preparation, and upload of assets and catalog) in coordination with Merchandising and Communication teams

Monitoring orders & returns

Monitoring inventory and restocking in coordination with the Merchandising team

Testing website functionality on desktop & mobile and across various markets

Coordinating partners (Creative agency, e-commerce partner, Digital Marketing agency, and Logistic partner)

Monitoring customer care tickets and coordinating with HQ customer care team

Organizing calendar events in coordination with Marketing and Communication teams

Creation of newsletters according to Business/Marketing indications

Coordinating photo shoots (from the next batch)

Reporting on visits, sales, and other KPIs (using GA and Shopify)

Managing the materials re-ordering (packages, tags, etc. )

Support in the go-live phase

Requirements:

Office Package, in particular Excel expertise

6-12 months experience with e-commerce and therefore knowledge of GA, some e-commerce platforms, and email platforms

Attention to detail

Time management and general project management mindset

Communication and relational skills

English is required

Italian is a plus

Master's in management, marketing, or communication is a plus

Basic knowledge of digital marketing is a plus

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