E-Store Management Senior Specialist Milano

E-Store Management Senior Specialist
Milano
Lombardia, Milano

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation.

Our Iconic Brands include PRADA, Miu Miu, Church's, Car Shoe, and Pasticceria Marchesi and we are currently operating in more than 45 countries, embracing employees of more than 100 nationalities.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence.

The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

JOB PURPOSE The role is responsible for the continuous development of Church's.com, Carshoe.com, and Marchesi1824.com to bring the business performance to full potential.

The E-Store Management Senior Specialist plays an active role in the overall optimization of the website performance regarding E-commerce platforms optimization and evolution, e-merchandising, and visual display improvement (in coordination with E-merchandising and local teams), definition of business insights based on the analysis of main KPIs to increase sales and provide best-in-class customer experience websites.

RESPONSIBILITIES Contribute to the design and implementation of technology enhancements and features evolutions of Church's.com platform and its Digital Roadmap. Manage the implementation of Church's.com platform maintenance cycles, ensuring the effective implementation of fixes and evolutions to the platform to preserve customer experience, providing the IT team with guidelines and priorities based on business impact. Oversee product catalog management process as the person will be in charge of e-merchandising activities in order to ensure the effective and timely launch of new products and special initiatives as well as the continuous update of product categorization and visual display for Church's.com, Carshoe.com, and Marchesi1824.com. Manage Church's.com overall performance leveraging dedicated analytics tools, providing business and operational insights to maximize revenues and optimize customer experience on the website. Work cross-functionally, communicate, and manage processes across departments and business units. KNOWLEDGE AND SKILLS Minimum 5 years of experience in the eCommerce space, ideally in the fashion industry.

Use of analytics tools, such as Adobe Analytics.

Development and knowledge of data visualization tools, such as Qlik or Power BI.

Experience with ticket management and collaboration tools, such as JIRA, Trello, Confluence, or Teams.

Familiarity with tools for catalogue and visual merchandising management such as Akeneo, Algolia, and VemTool.

Ability to drive the on-site execution of campaigns, product presentation, and storytelling.

Experience with user behavior tools, such as Content Square.

Proficient in the Microsoft Office suite.

Experience with digital transformation and re-platform projects.

Demonstrated ability to work effectively across multiple priorities.

Strong organizational and interpersonal skills.

Professional English and Italian proficiency.

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