Emea Pmo Director - Global Services Milano

Emea Pmo Director - Global Services
Milano
Lombardia, Milano

Job Category **:Customer Success Group

**Job Details**:

**EMEA PMO Operations Director

- Global Services

**Flexible location in EMEA : London, Paris, Amsterdam, Munich, Milan, Madrid. . . .

Equality is a core value at Salesforce.

We believe that businesses can be powerful platforms for social change and that it is our responsibility to further Equality for All.

Creating a culture of Equality isn't just t he right thing to do, it's also the smart thing.

It empowers us to innovate, build deeper connections with our customers, and ultimately to become a better company.

We strive to create a workplace that reflects the diverse communities around us and where everyone feels seen, heard, valued, and empowered to succeed.

Clearly, there is more work to be done, but together we can build a more equal workplace and world for all.

The EMEA PMO Director is expected to be a thought leader for the PMO that provides key contributions to the team vision and strategy by drawing on industry best practices, previous experience and alignment with corporate strategy.

**Location**:Paris, Munich, London or other major European cities

**Responsibilities: PMO

- Design and drive PMO initiatives, including those that;

- Enable the delivery teams on best practices

- Provide delivery leadership with insights that drive action or contribute to key decisions

- Ensure the appropriate level of governance is built into delivery at various levels (project, program, portfolio)

- Promote knowledge sharing and continuous improvement in delivery

- Provide support to strategic projects and programs in the way of oversight and adherence to established best practices

- Drive increased satisfaction and benefits realisation for our customers.

- Drive PMO initiatives related to quality, methodology, expertise, and tools for our global services organization

- Help to create and deliver enablement to the Project and Program Management Community

- Assist Project Managers and Team in Project Start-Up and Closure, retaining best practices and writing up changes needed for Risk Review, Methodology, Templates and other Artifacts, systems, tools, or enablement.

- Execute project reviews for multi-million dollar, strategic client projects.

Demonstrate thought leadership for PMO development and optimization.

Design and deliver a program to deliver Project Management expertise to the services organization

- Facilitate executive conversations regarding budget, resources, schedule and risk

- Act as a coach for any and all Methodology and Project Management processes, including all Agile Scrum ceremonies.

- Commit to timely achievement and maintenance of required certification credentials

- Provide hands-on program and project management for multi-million dollar programs across multiple lines of business

- Assist in sales and business development efforts

- Exercise project leadership skills combined with strong business acumen and in-depth analytical skills

- Establish and maintain trusted advisor relationships with client project stakeholders by providing vision and future product road mapping

**Experience/Skills Required**:

- Previous experience designing, implementing and/or evolving a PMO that lead to an improvement in professional services delivery and key corporate key performance metrics.

- PMO specific certifications or experience; demonstrating an understanding of established PMO industry best practices; differing PMO models and structures, PMO maturity levels, PMO functions etc

- Bachelor's degree 10+ years of waterfall project management experience delivering technology services or business consulting services as a program or project manager in large, complex technical environments

- Oversight of multiple $10M + engagements.

- Experience delivering professional services for a product company

- Experience with Agile SCRUM delivery practices

- Ability to work well in a cross-functional, matrix management environment with a highly collaborative, team oriented approach to problem solving

- Proficiency in spoken and written English is required

**Experience/Skills Desired**:

- PMO certifications; P3O, AIMPO-E, BCS-PPSO

- PMI PMP or similar certification/training Scrum Master certification

- Scaled agile frameworks, such as SAFe

- Spoken and written proficiency in one or more of the following languages is highly desirable: French, Spanish, German, Portuguese, Italian

**Accommodations**:

**Posting Statement**:

At Salesforce we believe that the business of business is to improve the state of our world.

Each of us has a responsibility to drive Equality in our communities and workplaces.

We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Learn more about Equality at Salesforce and explore our benefits.

Salesforce welcomes all.