Engagement Manager Firenze

Engagement Manager
Firenze
Toscana, Firenze

Quest Global is an organization at the forefront of innovation and one of the world's fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.

As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we're eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:

**Roles & Responsibilities**:

He/ She will be responsible for maintaining and managing the engineering customer's relationship in the region and exploring opportunities for business growth.

He/ She will be responsible for maintaining and incorporating cost-effective methods of engagement while providing engineering solutions and services to our customers.

He/ She will have the opportunity to introduce new technology to enhance company profitability and productivity.

He/She will be responsible (but not limited to) for

- Business development (Revenue Growth)

- Plan for optimum resource utilization & workload continuity.

- Handhold, guide & mentor the team to improve technical competency of the team.

- Drive Knowledge Management, Continuous improvement & Productivity improvement initiatives.

- P&L of the Program

- Delivery excellence and serve as single point of contact with all the stake holders internally and externally.

- Developing and maintaining great customer relationships by building trust with flawless execution

- Articulate business value by understanding customer needs and Quest-Global capabilities for a win-win proposition.

**Required Skills (Technical Competency)**:

- 15-20 years of working Experience & managing a team/program of multidisciplinary engineering services

- knowledge of package integration with focus on Mechanical and Instrument disciplines: Piping class, material selection, instrument selection and installation

- Be proficient in knowledge of industry code and standards.

- Should be able to prepare Project Scheduling, monitoring, and control and maintain OTD and Quality of the Engineering documents, timely execution.

- Show a sense of urgency on a daily basis to manage deliverables to ensure stakeholder satisfaction, proactively seek customer feedback and pivot as needed

- Excellent project management skills to balance cost, scope and schedule.

- Be able to understand evolving customer needs and tailor engineering solutions to drive value to customer.

**Desired Skills**:

- Bachelor's degree or Postgraduate in mechanical engineering

- Experience in Oil & Gas industry in an engineering position for Auxiliary System Engineering - for Turbomachinery's Gas Turbine in oil and gas/power sector will be an added advantage.

- Proficient with English, Italian (both speaking and writing)

- Good communication and articulation skills for both technical and non-technical topics

- Ability to build relationships with customers, team members and other stakeholders to ensure collaboration.

- Prior experience managing internal or external customers with an excellent track record tied to business performance

- Understanding the impact of project deliverables and engineering performance to financial metrics

**Education Type

- Associate Degree-Mechanical Engineering

**Job Type

- Full Time-Regular

**Experience Level

- Senior Level

**Total Years of Exp

- 15 - 20