Engagement Manager, Professional Services
Engagement Manager, Professional ServicesDESCRIPTIONThe Professional Services Team is looking for an Engagement Manager.
As Engagement Manager, you will lead complex transformational projects with autonomy and discretion, often involving multiple Amazon and customer teams. • You will help customers define target business outcomes and related work streams, and then own and drive the subsequent projects end to end across several work streams to consistently exceed these goals. • You will drive projects, starting with the customer required outcomes, then setting up an effective work framework for the combined AWS and customer team, driving the prioritization and planning, enforcing an effective governance structure, managing customer expectations and proactively handling risks, in order to deliver solutions tied to the customer business objectives. • You will communicate effectively with AWS team members and stakeholders, as well as with customer counterparts including executive level. • You will excel at maintaining customer relationships and will drive required negotiations during project delivery. • You will create, apply and improve frameworks, methods, best practices and artifacts that deliver prescriptive guidance to customers, and publish and present them in public forums. BASIC QUALIFICATIONS- Proven track record and experience in software development life cycle (SDLC) using both Waterfall and Agile/Iterative methodologies- Multiple years of customer-facing, large scale IT implementation consulting experience- Able to represent AWS within the customer's environment and drive discussions with senior personnel regarding best practices in project management and risk mitigations- BS level technical degree or equivalent experiencePREFERRED QUALIFICATIONS- Understanding of the value proposition of the public cloud and experience delivering cloud engagements (IaaS, PaaS, SaaS)- AWS experience and certification(s)- Actively supporting and fostering a culture of inclusionAmazon is an equal opportunities employer.
We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills.
We value your passion to discover, invent, simplify and build.
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