Enterprise Directory Service Engineer Grazzanise

Enterprise Directory Service Engineer
Grazzanise
Campania, Grazzanise

Spektrum have a wide range of exciting opportunities in several global locations.

We are always looking to add great new talent to our team and look forward to hearing from you.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services.

We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise.

We are looking for personnel to join our team and support key client projects. Who we are supporting The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners.

The agency was established in 2012 and is headquartered in Brussels, Belgium. The NCIA provides a wide range of services, including: Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats. Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations. Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces. Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks. Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers. Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities. The program Assistance and Advisory Service (AAS) The NATO Communications and Information Agency (NCI Agency) is NATO's principal C3 capability deliverer and CIS service provider.

It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V. To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce.

The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce. Role Background NATO Communication and Information Agency (NCIA) provides end-user services to customers throughout NATO.

These end-users services are supported by NATO Enterprise Directory Services provided by the NATO Infrastructure Services Centre (NISC) Business Area of NCIA.

All services provided by NCIA, regardless of whether they are end-user services or supporting services, are under the responsibility of Service Delivery Managers (SDM).

The NATO Infrastructure Service Centre (NISC) Business Area Lead (BAL) is accountable for planning and executing the full lifecycle management activities (design, transition and operations) for the identified area of responsibility.

NISC provides generic, domain independent, technical functionality that enables and facilitates the operation and use of Information Technology resources.

NISC services (including: subject matter expertise; acquisition; project management, operations and maintenance; and, disposal) are provided in the following technical domains: Network Services (to include routing, switching and transmission services), infrastructure hosting, storage and processing, infrastructure networking, HW and SW management, databases and web platform services, as well as identity management.

Services are provided throughout the lifecycle to both internal and external customers in both static and deployable settings.

Role Duties and Responsibilities Support activities:

Responsible for the delivery of 3rd level technical support for IT and Data Management Services in DCISPerforms fault diagnosis using the IT and Data Management Services Management SystemSupervises and carries out routine maintenance of IT and Data Management Services infrastructure, management appliances and other NATO IT and Data Management Services equipmentCompletes any changes to the system documentationCompletes backups and restores of IT and Data Management Services devicesSupervises the work undertaken by the FSP IT and Data Management Services TechniciansPerforms remote fault diagnosis on IT and Data Management Services as requiredPerforms on the Job Familiarization with the CustomerCollaborate with the stakeholders, both internal and externals, as necessary, to coordinate efforts and ensure smooth execution of software support and development activitiesExecute the processes of Incident Management, Change Management and Release Management, as required, following the NCIA procedures. Essential Skills and Experience At least 2 years' experience in various areas of:

Latest Virtualization Technologies and Operating SystemsImplementation and troubleshooting Infrastructure Failover Clusters (Vmware and Microsoft)Latest Server, Storage, Client and Infrastructure Networking hardware technologies Antivirus Management Systems (i. e.

McAfee ePolicy Orchestrator)Enterprise Systems Management services, methods and tools (i. e.

SCOM, SCCM, SCVMM)Experience in various areas of Software Engineering including some of the following Email and collaboration services technologies (e. g.

MS Exchange and Skype for Business)Cloud Computing Systems such as Microsoft Remote Desktop Infrastructure and VMware HorizonDesign and implementation of Active Directory Federation Services in large enterprise environmentsWEP Portal Technologies and High Availability Database Systems (i. e.

SQL Cluster) At least 1 year experience support by professional certification in the implementation and administration of COTS products such as MS Windows Server, Linux, Oracle, MS SQL, VMware, MS Hyper-V, MS SharePoint, MS Active Directory and Active Directory Federation Services, MS Exchange, MS Skype for Business, Client OS (Windows, Linux.

)Configuration management practices and toolsKnowledge of ITIL IT service management modelExperience and applied knowledge of Service TransitionProven ability to communicate effectively orally and in writing with good briefing skillsStrong and open communication skillsEntrepreneur and strong networking skillsAutonomous, problem-solver and drives towards resultsProfessional Qualifications Must have excellent spoken and written English communication and presentation skills, as demonstrated by recent experience (within the past 5 years)Excellent communication skills to effectively interact with users, team members and StakeholdersMust demonstrate the ability and self-motivation to work on his/her own but must also work well within groups as part of a teamMust demonstrate an ability and keen sense for problem-solvingMotivated, good communication skills, team playerAble to work independently with minimal supervisionKnowledge of NATO responsibilities and organization. Working Location Grazzanise Air Base (GAB), ItalyWorking Policy On-SiteTravel Some travel to other NATO sites may be requiredSecurity Clearance Valid National or NATO Top Secret personal security clearanceWe never know what new opportunities might be just over the horizon.

If this opportunity isn't for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.