Equipment Service Technician
Since its founding over 80 years ago, Krispy Kreme's focus has remained the same - making fresh, premium quality doughnuts inspired by their founder's original recipe. The brand's iconic Hot Light lets guests know when doughnuts are being made fresh in shop so they can enjoy hot doughnuts fresh off the line. To make Krispy Kreme's in-shop experience even sweeter, many shops across the globe feature the brand's one-of-a-kind doughnut theatre, an immersive, interactive experience through which guests can see Krispy Kreme's melt-in-your-mouth doughnuts being made right before their eyes.
Equipment Service Technicians are responsible for maintaining the proper running order of Krispy Kreme equipment throughout a given region. This involves installing, servicing, and repairing various types of equipment. Additionally, Equipment Services Technicians give advice on preventative maintenance and general care.
A TASTE OF WHAT YOU WILL BE DOING: Assisting with installing, servicing or performing on-site repairs of complex equipment. Providing technical assistance to shop personnel and guidance on general maintenance and troubleshooting of equipment. Responding to requests for emergency repairs. Working under directions and guidelines without direct contact with supervisor. Acting as a liaison between department and shop personnel. Handling on-call responsibilities by fielding support calls during and after business hours. Traveling extensively domestically and internationally as needed using various modes of transportation. Working in the Equipment shop as needed. Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality. YOUR RECIPE FOR SUCCESS: High school diploma or equivalent. Ability to travel extensively; up to 90%. Ability to read and understand electrical diagrams and engineering drawings. Strong communication skills. Reading and math skills. Proven problem-solving skills. Two to five years of previous maintenance/troubleshooting experience. Clean driving record is required. The ability to travel by air internationally. PLC experience, preferably Siemens. BENEFITS: Comprehensive benefits (medical, vision, and dental insurance). Employee discount program. 401K plan. PTO and "dream" days. Company events. Education Reimbursement. Adoption Assistance. Life Insurance. FSA/HSA Plans. Pet Insurance. WHY KRISPY KREME? At Krispy Kreme, we focus on:
Loving People: Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Loving Communities: At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Loving Planet: We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions. Krispy Kreme is an Equal Opportunity Employer: At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual.
About Krispy Kreme: Headquartered in Charlotte, N. C. , Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience.
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