Erp Business Consultant For Customer Service Lazio

Erp Business Consultant For Customer Service
Roma
Lazio, Lazio

Category: Consulting

Location: Bolzano/Rome/Milan/Full Remote

ERP Business Consultant for Customer Service As a Junior or Senior ERP Business Consultant in the Customer Service Team, you will ensure optimal support for our international customers.

Responsibilities: Managing customer enquiries in the Microsoft Dynamics 365 / Dynamics AX environment, Advising customers and handling their requirements in our ERP software solution; Organizing and implementing training of key users (remotely); Close cooperation and coordination with other departments as well as communication with our customers. Requirements: High customer-orientation as well as IT affinity; Familiarity with ERP applications or other enterprise software solutions; Knowledge of business management procedures and company processes; Fluency in German and English (both written and spoken); Strong communication skills and ability to work independently. We offer: Cooperation with teams of highly qualified and motivated consultants; Participation in international IT consulting projects both within and outside the Würth Group; Flexible working hours and home office option; Attractive social benefits and performance-related remuneration; Regular training to improve technical, methodological as well as social skills. Are you interested in learning more about the position? With pleasure, we answer your questions by phone under +39 0471 564115 and look forward to receiving your application documents.

#J-18808-Ljbffr