Escrow Officer- Naples
Job Summary
Effectively manages most complex and large dollar size escrow transactions for insuring title insurance.
This position requires the Senior Escrow Officer to exercise extreme independent judgment and to possess the knowledge and experience necessary to efficiently handle any situation which may arise during the escrow process.
Job Roles
- Responsible for managing a portfolio of complex and large dollar escrow customers.
- Manage the entire real estate closing process, including compliance with real estate contracts, lender instructions, title requirements, company requirements and other written instructions
- Understand the escrow process to determine what steps need to be taken to transfer the title of property pursuant to the conditions called for in the real estate contract and lender instructions
- Collaborate with title department to resolve title issues such as legal descriptions, easements, lot splits, vesting, all tax liens, abstracts of judgments, bankruptcies, boundary disputes, encroachments, list pendants, etc.
Exercises appropriate judgment to identify potential legal and operating risks
- Prepare all closing documents necessary to ensure title insurance is issued at closing
- Oversee the issuance of checks, bills and statements, receipts, and any other documents needed to ensure customer satisfaction
- Secure all documents (corrective and others) that may be required for the issuance of title insurance
- Conduct closing with customer, realtor, lenders, and attorneys
- Assist customers and clients with closing related questions.
Acts as an intermediary between different parties
- Prior to disbursement, confirm all funds are collected, all appropriate documents are checked for accuracy, signatures are collected, and acknowledgements and legal descriptions are correct
- Correct all taxes due, HOA dues, and any delinquencies and/or principal and interest
- Ensure all payoffs have been collected, mailed, delivered or wired according to instructions
- Verify against the HUD statement that all disbursements have been paid correctly
- Prior to recording, verify all legal documents for correct acknowledgements, legal, and lien information
- When needed, delegate work to and manage work of escrow processors in the real estate transaction process
- Manage and develop client relationships to ensure future real estate closing transactions
- Provides high level of customer service and develops ongoing escrow referrals for large dollar escrow transactions
- Market new business and make calls on current and prospective clients
- Responsible for establishing new accounts and develops escrow documents in accordance with established policies and procedures
- Maximizes business opportunities by recognizing acquisition and start-up opportunities.
- Participates in associations and appropriate lobbying efforts aligned with business strategies
- Understands industry developments and regulatory issues and the impact on the business
- Facilitates or attends seminars, workshops and professional meetings in efforts to identify, develop and maintain business contacts
Role Specific Knowledge
- Experienced with standard concepts, practices, and procedures within the escrow/title industry field.
- Formerly in an Escrow Officer role.
- Notary public or be bondable
- Work independently and make appropriate decisions.
- Excellent client relations and organizational skills.
Ability to read and interpret documents.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of the organizations.
Detail-oriented and professional; able to handle confidential information.
- Successful track record in the escrow industry and expertise in a variety of escrow product areas.
- Strong communication, both verbal and written.
- Ability to deal with multiple types of roles such as real estate sellers, buyers, agents and brokers.
Education, Licensure, And Experience
- Completion of a High School diploma and completed courses in business administration, real estate, statistics and finance is a plus.
Minimum of 5+ years of experience directly handling escrow transactions which includes experience in the title industry.
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