European Retail It Manager Bardi

European Retail It Manager
Bardi
Emilia Romagna, Bardi

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees.

We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.

When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so.

Give us your best, and we'll give it right back.

Sound pretty sweet?

Then come join us!

**Job Description**:

- Conduct a full audit and evaluate the current state of IT in our European Retail Stores

- Make recommendations on the resources and tools needed to ensure all stores are up to standard

- Work with US Colleagues on the deployment in Europe of Global standards in:

- Selection of IT industry partners

- Evaluation and grading of primary IT suppliers with a periodic business review process

- Cabling for new store deployments and cabling vendor selection

- Development of standard and rapidly deployable system and network builds

- Development and delivery of reports on Retail IT performance

- Manage the European Retail IT Technician and work with them on all appropriate areas of responsibility

- Ensure local market compliance and adjustments to global standards where required.

It is anticipated however that 95% of our solutions will be in line with the US

- Work with in-market resources (IT or otherwise) for scenarios where local knowledge or translation (for example with service providers) is required

- Work and communicate with Retail Store Mangers to understand their challenges, explain why we work in the ways we do, and overall make them wildly successful

- Work closely with the Euro Retail Operations team to deliver "IT as a service"

- Work closely with the Ascend Managers around Europe to deliver simple and scalable Frontline Support solutions for all issues IT related

- Work on tools and resources to support European Retail Stores 24/7

- Installation and maintenance of Meraki systems and audio systems for stores

- Assistance with telecom management in stores

- Deploy and support IT hardware, retail peripherals, and installation of Ascend RMS

- Work with 3rd parties for services such as footfall counters, CCTV, etc. .

- Oversight of data security and IT assessments for stores, including staff training to minimize exposure to risks such as phishing and other attacks

- Manage the annual IT hardware refresh schedule

- Assist in the creation of a Retail IT budget for travel, hardware and telecom

**Requirements**:

- Bilingual in English and at least one other key European Language

- 5 years of experience in IT with 2 years in a management role

- European-wide travel will be required

- Strong Understanding of core networking principles and standards

- In depth knowledge of Windows operating system functionality

- Basic understanding of administering an Office 365 environment

- Basic understanding of imaging principles

- Practical experience in building an IT budget

- Strong leadership, analytical and troubleshooting skills

- Understanding of budget process and terminology

- Ability to make sound business decisions quickly and extract facts out of emotional situations

Preferred:

- 3 years experience supporting a retail organization

- Basic understanding of PCI compliance and security

- Additional European languages are a bonus, but not essential

- If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_