Event Manager - Hotel Excelsior, Bologna BOLOGNA

Event Manager - Hotel Excelsior, Bologna
Bologna
Emilia Romagna, BOLOGNA

Join Starhotels and become part of the team of our **Hotel Excelsior**, in the heart of **Bologna**.

As an **Event Manager**, you are passionate about realizing exceptional events for our guests.

Your responsibilities include:

- Overseeing all aspects of event operations, from the first contact with the guest to the final follow up.

- Managing the team, ensuring everyone is well-trained and motivated.

- Ensuring high levels of cleanliness and maintenance of all conference spaces and breakout areas.

- Coordinating with the event department at the Head office.

- Collaborating with clients to understand their event requirements and provide customized solutions.

- Being proactive in looking for new opportunities of business.

- Ensuring a good relationship is maintained between the departments of the hotel.

- Delivering prompt and efficient service that maintains the highest standards while adding a touch of warmth.

- A passionate commitment to delivering exceptional customer experiences.

Exceed expectations revealing:

- A unique personality and a true passion for hospitality.

- Familiarity with Opera PMS for efficient operations.

- Excellent communication skills.

- Ability to anticipate and resolve challenges and complaint resolution finesse.

- A commitment to delivering a high level of customer service.

- Impeccable grooming standards.

- Versatility in handling various work scenarios.

- Enthusiasm when being assigned to both individual and team-oriented tasks.

- Flexibility to work in different shifts and embrace a more dynamic work routine.

Embrace global diversity by speaking:

- Italian - fluently

- English - fluently

- Additional languages are a plus.

Unlock a world of benefits including:

- Exclusive discounted stays within the group.

- Ticket Restaurants for delightful dining.

- Performer Management Program.

Embrace growth with:

- Exceptional career advancement opportunities.

- An attractive compensation package based on your experience.

- The chance to be a part of an ambitious, caring organization.

Join us to shape your outstanding career!