Event Sales Manager
Summary
Park Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house.
The hotel has won the award for the World's Best Service, by Travel + Leisure that recognizes excellence in every component of the life of the hotel.
Park Hyatt's expansive 5-star rooms & suites, some of the most luxurious accommodation in Milan, beautifully blend authentic Italian finishes with sleek amenities and state-of-the-art technology.
We are looking for an F&B Event Sales Manager for enjoy our family:
**Qualifications**:
**Main Duties and responsibilities**:
- Responsible of the complete process involved events, conference and banqueting reservations;
- Approach by mail by phone and by appointments from the first proposal right to closure of the final bills;
- Follow up to maintained the relationship with guests;
- Maximize revenue opportunities by increasing conversion earing repeating and expanding business to achieve targets;
- Develop sales plans and promotions together the Director of F&B and Events Service Manager;
- Prepare details proposal, contracts, invoices, confirmation letters, EO's;
- Manage all pre-events details with the Event Service Manager;
- Managing operational and administrative functions to ensure service details;
- Manage internal communications leasing with FB Team;
- Ensure excellent Customers service and quality delivery;
- Develop and maintain relationship with customers;
- Conduct competitor's analysis (Twice a year);
- Ensure follow the company's procedure;
- Develop Sales plans and promotions together the Director of FB and Events Service Manager.
**Requirements**:
- Excellent managerial skills with a hands-on approach and lead-by-example work style;
- Commitment to exceptional guest service with a passion for the hospitality industry;
- Ability to find creative solutions, offering advice and recommendations;
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy;
- Experienced in using IT systems on various platforms;
- Strong communication skills.
Hyatt offers a great range of benefits, including:
- 12 free nights per year of service across Hyatt Hotels worldwide
- Employee and Friends & Family rates across Hyatt Hotels worldwide
- Dry cleaning of business clothes
- Complimentary meals on duty
- Continuous Learning & Development opportunities
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