Events & Conference Services Supervisor Venezia

Events & Conference Services Supervisor
Venezia
Veneto, Venezia

EVENTS CONFERENCE SERVICES SUPERVISORHotel Danieli, Venice - is looking for a dynamic talent who has a clear sales approach, enjoys the pro-active sales part as much as planning for events and groups alike.

The Events Conference Services Supervisor conducts all aspects of negotiation and organization of groups and events.

This position will be based at Hotel Danieli, Venice and will report to our Events Conference Services Manager. Full Time. Work authorization for the location is required. JOIN OUR TEAMWork on a team that is built on mutual respect, collaboration, excellent service, and passionRESPONSIBILITIES- Assist the Events Conference Manager in negotiations with clients using creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfilment of contractual responsibilities while satisfying client needs.

- Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event.

Maintain an active trace/follow-up system.

Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.

- Conduct site inspections with potential clients.

- Collaborate with the appropriate Department.

- In respect of rooming list, special arrangements, any FB requirements, transfer and transport, account and billing instructions.

- Liaise with external providers in order to create synergies between the property and the client's requirements.

- Cooperate with the Accounting department in respect of client account instructions.

- Keep Opera constantly up to date with the latest client's information.

- Verify prior to arrival that all involved departments have the most updated information in regard to group and event requirements and to get personal details for all group delegates from Sales Manager, e. g.

Banqueting orders, Group Resumé, menus, etc.

- Supervise the execution of the assigned groups events.

Review all function space with banquet manager and when necessary, head house attendant.

- Attend meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Banquet Event Order Meeting, Sales Meeting Pre-Convention Meetings, GRC meetings, Menu Tastings.

- Keep Opera constantly up to date with the latest client's information. QUALIFICATIONS AND SKILLS- Excellent Italian and English communications skills (verbal and written) - Positive attitude and effective interpersonal skills - High level of organizational skills - Outgoing and open-minded personality with leadership experience and resilience in peak times - Previous experience in a similar position (minimum of 2 years) within the Luxury Hospitality - Proficiency in Microsoft Office software: Word, Excel, power point, publisher.

- Knowledge of Opera is preferred.