Executive Director
Grand Living at Naples
Naples, FL 34110, USA
DescriptionAbout Grand Living Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.
About the Position The Executive Director is responsible for enhancing the overall Resident experience through exceptional comprehensive leadership. Responsible for establishing and sustaining a culture of unparalleled service and long-term growth through operational management, goal setting and achievement. The Executive Director oversees selection, training, supervising, motivating and empowering of employees and leaders possessing the talent and skills required to fulfill our commitment to residents and their families. Provides ongoing oversight of financial results, including monthly expense monitoring, overall budget preparation, cash flow management and analysis of operational financial reports. This is to be handled in The Sterling Touch friendly, courteous, helpful, timely and professional manner, resulting in a high level of Resident satisfaction. The Executive Director position is under the general guidance of Regional Director of Operations in accordance with Company standards, processes, procedures, practices, and philosophy.
Qualifications and Requirements The Executive Director must possess the following knowledge, skills and abilities:
Bachelor's Degree, requiredEight or more years' work experience required with a track record of ever-increasing responsibilitiesExperience managing large teams of 30 or more employees, requiredExperience in assisted living, highly preferredExperience providing hospitality focused service in a health care or senior living community, preferredExperience in start-up or renovation of a senior living community, preferredAbility to read, write and understand the English language in order to effectively communicate with staff, Residents and their families, guests, vendors and the general publicProficiency in all aspects of administration including leadership, human resources, and general business operationsSpecial sensitivity for and knowledge of seniors' health trends, quality of life concerns and memory care related topicsWorking knowledge of Microsoft Windows operating environment, and Microsoft Office SuiteAbility to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of timeAbility to lift or carry up to 50 poundsFor the Executive Director position, we offer competitive compensation and a full benefits package for full-time employees including 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service; 2) affordable insurance options for medical, dental, vision and more; 3) a 401(k) with a 4% company match on a 5% contribution, 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).
PTO is earned at lesser rates for part-time staff. Grand Living is a high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), Grand Spa & Fitness facilities available for use at designated times.
At Grand Living, our motto is "Your Life. Uniquely Embraced. " We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.
BehaviorsRequiredEnthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
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