Expert On-Line - Fixed-Term Contract, Bologna BOLOGNA

Expert On-Line - Fixed-Term Contract, Bologna
Bologna
Emilia Romagna, BOLOGNA

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Expert On-line - Fixed-term Contract, BolognaClient:Location:Job Category:Other

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EU work permit required:Yes

Job Reference:063a50535ef7

Job Views:17

Posted:22. 01. 2025

Expiry Date:08. 03. 2025

Job Description:Valmet is looking for an Expert On-line to join our team in Bologna office on a 1-year temporary contract to receive customer's requests promptly regarding machinery issues, verify and resolve problems remotely.

After a period of training on the job, the role works independently to complete given tasks.

Key responsibilities: Collect customer requests regarding issues to be resolvedProvide remote assistance and customer support for resolving issuesSupervise, update software and correct working parametersUpdate online machinery softwareFoster the development and continuous proposal of services, as well as the transformation of customer requests into performance improvement opportunitiesConsolidate a proactive service on the installed base machineryTo succeed in this role you should have or be: Degree in Automation Engineering or Informatics1 year of experience as a programmer or software designerFluent spoken and written English and Italian; Spanish is a big plusKnowledge of Siemens Step 7, Tia Portal, Motion, Sinamics, HMI WinCC, and Data network transmission: Profibus, ProfinetOpen to travel up to 25%Available for shift work and on-callExcellent communication and strong interpersonal skillsGoal-oriented and customer-focusedAbility to focus on controllable factorsAlignment with our valuesWhat we offer: Work in a global organization with international customers and colleagues, dynamic and modern work environmentBe part of an organization committed to innovation and excellenceOnboarding planTraining and extensive learning catalogWork from homeWelfare benefitsInternal canteen free of chargeAdditional information: If you are interested in becoming part of the Valmet team in Lucca, please send your application as soon as possible, but no later than November 15.

We are eagerly waiting for your application!

We will begin reviewing applications as we receive them.

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