Export Operation Manager
JoomPro is a platform for cross-border wholesale trade.
We aspire to create a new level of service in the wholesale purchasing market.
We want to give everyone from anywhere in the world an opportunity to order goods from factories in China (and Vietnam, Bangladesh, and Turkey in the future) quickly, easily, and safely.
JoomPro is one of the key businesses of Joom, an international group of e-commerce and fintech companies that was founded in 2016 in Latvia.
Joom also includes four other businesses: Joom Marketplace, a platform for shopping from all over the world; Onfy, a pharmaceutical marketplace in Germany;
Joom's offices are located in Latvia, China, Hong Kong, the USA, Germany, Luxembourg and Portugal.
Now we are looking for an Operations Manager, who will help us control the execution of export declaration for specific orders and will communicate with merchants and export agents to ensure the flawlessness of the documents for the export process.
**Responsibilities
- Be responsible for export declarations of orders from China, including exports from our suppliers
- Communication with export agents and Chinese suppliers, as well as with internal teams: finance, logistics, procurement
- Handle compliance verification of VAT invoices and export declarations of our own trade company in China and support of VAT refund process.
- Control of export-related document flow
- Develop and optimise the export declaration process
- Develop an export control system in China (which brands, goods, etc.
can be exported).
- Build up expertise on export from China
**Requirements**:
- Strong understanding of China export declaration and export VAT refund processes and relevant regulations & legislation
- 5+ years of relevant experience in outside logistics and export business in an export agent or B2B trade company
- Strong communication skills
- Quick learner with the ability to work in a dynamic and constantly evolving team environment
- Ability to work with cross-functional teams
- Result-oriented with strong ownership and proactive approach
- Fluent written and confident spoken English
**Preferred
- Solid project management skills
**We are offering
- Flexible working hours, hybrid model, and 15 days of paid annual leave
- Health insurance, including annual health check-ups
- 100% paid sick leave
- Personal development: professional events, workshops, English classes, corporate library
- Daily meal allowance
- Annual team retreats
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