Export Order Management Specialist Bardi

Export Order Management Specialist
Bardi
Emilia Romagna, Bardi

Export Order Management Specialist**:

**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.

Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

**:

For the Italian RDC team we are looking for an Export Order Management Specialist for French speaking Countries.

**This position reports to**:

EL Customer Operations Manager

**Your responsibilities**:

- Pro-actively communicate with customers and internal functions in order to guarantee customer satisfaction by providing all relevant information.

- Ensure the resolution of customer issues (e. g. , order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams.

- Provide appropriate solution for customer requests, and coordinates with related teams to ensure the complete handling of the requests (e. g.

order changes, order completion, expediting, credit management, tracking and communication, blocks and suspensions, etc.

).

**Your background**:

- Business Administration or administrative education similar.

- Experience of 2 years in similar roles will be considered a plus.

- Knowledge of Microsoft Office.

- Fluent in French and English, Italian will be a plus.

- Strong customer focus and ability to work under pressure and manage priorities.

- Willingness to express your full potential bringing-in your value added, ideas and passion to continuously innovate daily job and solution.

- Teamwork attitude, good communication skills and courage complete the profile.

**More about us**: