Export Sales Back-Office Administrator Padova

Export Sales Back-Office Administrator
Padova
Veneto, Padova

A leading company in the world of têxtiles for upholstery is urgently seeking a dedicated, detail-oriented and proactive Export Sales Back-Office Administrator to join their team in the province of Padova.

In this role, you will play a crucial part in managing their international sales operations and ensuring the smooth flow of products to their global customers.

**Qualifications / Skills

- A good working knowledge of Microsoft Excel, Word and Outlook

- Excellent verbal and written communication skills in English Italian, and another language (better French or German)

- At least 3 years of experience in sales, international business or customer service

- Strong teamworking approach

- A motivated, proactive individual is required with the ability to build and develop strong telephone relationships

- The ability to prioritise tasks effectively and work within a fast-paced environment

- The ability to manage own time, work on own initiative, and achieve targets

- Strong sales and problem-solving approach

- Accuracy and capacity to meet given deadlines

- willingness to learn and grow in a dynamic environment

- Previous experience in upholstery fabrics is a plus

**(Export Sales Administrator) - Position Overview

- Efficiently process and manage international customer orders, ensuring accurate and timely order fulfilment

- Prepare and maintain all export-related documentation, including invoices, shipping documents and customs paperwork

- Provide exceptional customer support to international clients by addressing inquiries, resolving issues, and maintaining strong relationship with overseas customers

- Collaborate with logistics partners to arrange shipments, track deliveries and manage export-related logistics, including customs clearance

- Monitor and maintain stock levels for export markets, coordinating with the inventory team to ensure products are readily available for international customers

- Collaborate with the pricing team to provide accurate quotations to international clients and ensure pricing consistency across different markets

- Maintain and organise export-related data and records, ensuring accuracy and accessibility for reference and reporting

- Liaise with the production team

- Reporting to the customer and Export Manager

- Work with accounts team to raise accurate credit notes

- Provide product and service information

- Promptly address and solve problems connected to production or delivery

- Maintain a positive and helpful attitude towards customers

- Contacting customers in case of overdue payments

- Proactive follow-up of all samples shipped to the customers

**We offer

A dynamic and enticing team of work in a beautiful location.

Working hours: Full time 40 hours (No smart working).

Monday to Friday 8:30-12:30 and 14:00-18:00

CCNL Commercio 14 mensilità

Place of work: northern outbounds of Padova - Italy

Temporary maternity-leave contract.

In-house canteen and catering available.

If interested, please submit your CV with a picture.

Contratto di lavoro: Tempo pieno, Tempo determinato

Benefit:

- Assicurazione sanitaria

- Mensa aziendale

- Parcheggio libero

Disponibilità:

- Dal lunedì al venerdì

Retribuzione supplementare:

- Quattordicesima

- Tredicesima

Istruzione:

- Laurea magistrale (o specialistica) (Preferenziale)

Esperienza:

- Export sales assistant: 2 anni (Obbligatorio)

Lingua:

- Inglese (Obbligatorio)

- Francese (Preferenziale)

- Tedesco (Preferenziale)

- Spagnolo (Preferenziale)