F&B Hostess Intern Milano

F&B Hostess Intern
Milano
Lombardia, Milano

Armani Hotel Milan is looking for an Intern in the Food &, Beverage Department.

We are looking for a candidate who has a passion for delivering great customer service and excellent communication skills.

MAIN RESPONSIBILITIES • Assist the team in checking the guest reservation book and track occupancy chart for space.

• Get familiar in greeting guests as they arrive and guiding them to tables according their preference.

• Answer telephones according to internal standards and take guest reservations or provide information regarding the restaurant or any other hotel service.

• Learn to anticipate the needs of guests, respond accordingly to guest inquiries or problems.

• Recognize regular guests by name and utilize the guest's name consistently.

• Assist with the inspection and maintenance of daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.

• Helping out with other positions in the restaurant as needed.

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