F&B Manager
F&B Manager**:
Permanent
Hotel Savoy
Florence, Italy
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Hotel Savoy is situated on Piazza della Repubblica, right at the heart of Florence.
We are next to the Duomo and within walking distance of the River Arno, Ponte Vecchio, Boboli Gardens and Pitti Palace, as well as the finest designer boutiques of Via Roma and Via Tornabuoni. Hotel Savoy is a place that instantly attunes you to the culture of the city, where you can taste the best of Tuscan cooking and sip on the finest local wines.
**The Position
**FOOD & BEVERAGE MANAGER
**Main purpose**:
The F&B Manager is responsible for all food & beverage outlets, maintenance of quality standards, recruitment, training and performance management of F&B team
**Reports to**: General Manager.
**Main duties & responsibilities**:
- Eager and capable of networking, creating opportunities for partnerships and for sales improvement.
- Develops an operating budget for the "Irene" restaurant & bar; monitors and takes corrective action as necessary to help assure that budgeted sales and cost goals are attained;
- Ensures that adequate accounting procedures are followed and that documentation is reported in an accurate and timely manner.
- Manages the Department's long range staffing needs;
- Acts as role model for the F&B team;
- Responsible for organizational structure and scheduling plans;
- Assures that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented;
- Assures that all applicable RF policies and procedures are followed;
- Researches new products and evaluates their costs in cooperation with purchasing Manager;
- Greets Guests and oversees their satisfaction during the services;
- Creates and maintains relationship with the Guests in order to fulfill their wishes;
- Manages and resolves complaints finding the appropriate corrective actions.
**Competencies required**:
- Team Management & Collaboration: be a role model for team work, reward and encourage positive team play, within the department and with other departments.
He/she will engage the Team Members, with an open communication, regular feedback and promoting a culture of trust, honesty and respect.
- Communication & personal effectiveness: communicate effectively and in an appropriate manner, using the most suitable channel and tailoring the approach to the audience.
He/she takes ownership to initiate communication.
He/she shares information across the business in a timely manner to inform better decisions.
Self-awareness and self-control are a must.
Set clear goals and expectations and identify clear priorities.
Meet deadlines and complete tasks and projects successfully.
- Self & team developer: enthusiastic supporter of learning and development.
Inspire and motivate others to achieve superior performance and to take on new learning opportunities.
Discuss, plan, track and support own and team development and professional growth.
- Business orientation: Create an understanding amongst the team of how department performance impacts the business.
Create action plans to improve
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