Field Clinical Specialist, Neuromodulation (Central-Southern Italy)
Field Clinical Specialist, Neuromodulation (Central-Southern Italy) Work mode: Field Based
About The Role:
The Field Clinical Specialist (FCS) provides field technical & educational support to assigned accounts at a Territory level.
Work is driven by Customer demand and pre-planned support requirements.
The primary focus is with case support but using clinical expertise to influence Customer usage of the full portfolio.
Your Responsibilities Will Include: Provides field clinical support in the areas of supporting case coverage, basic troubleshooting, programming, and patient follow-up for company products.
Attend cases face to face with our customer and advise physicians on clinical attributes / techniques associated with our products.
Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
Supports team to achieve projected sales goals and increase sales revenues.
Develops deep understanding on the workflows and specificities of each hospital & business relationships with hospital personnel to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
Responds to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
Records customer information and activities in company's CRM system: use the system as an alignment tool with other commercial roles.
Provides education support on product usage and customer training.
What We Are Looking For In You: Degree in Biomedical Engineering (preferred), radiology techniques or Nursing, Pharmacy, Biotechnology or similar; Native or proficiency in Italian and good English level; Open to travel and moving for work extensively; 1-2 years of experience in a similar role or in the operating room will be considered a plus; Based in the Rome area or adjacent.
What Can We Offer You Permanent contract Company car Autonomy Healthy competition #J-18808-Ljbffr
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