Field Clinical Specialist, Puglia (M/W/D)
Develops clinical education materials in connection with clinical investigations.
Provides expertise and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation. Key Responsibilities:Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOPsInteract with KOL and proctorsProvide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants. Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP. Business IntelligenceEducate and train physicians, hospital personnel and hospital staff on technical matters related to investigational products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs. Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome. Provide training and guidance to new Field Clinical SpecialistsPlan and implement growth strategies within focused accounts in partnership with the Sales and Sales ManagementResponsible for upselling in key strategic accounts working in conjunction with Business ManagersValidate software and hardware updates in the field as applicableLearns the product(s), physiology, anatomy, applications and "language" of the market and Edwards LifesciencesFully monitor clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the NSM and the appropriate Sales Specialist. Other incidental dutiesEducation and Experience:Other: 5 years experience of previous related medical device and/or clinical experience RequiredBachelor's Degree in related field Training experience in clinical / technical environment PreferredAdditional Skills:Proven expertise in MS Office Suite and ability to operate general office machineryStrong written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skillsExcellent problem-solving and critical thinking skillsFull knowledge and understanding of cardiovascular scienceFull understanding of cardiovascular anatomy, pathology and physiologyFull understanding of medical device regulatory requirements and documents, device accountability and adverse events reportingAbility to manage confidential information with discretionStrict attention to detailAbility to interact professionally with all organizational levelsAbility to manage competing priorities in a fast-paced environmentMust be able to work in a team environment, including inter-departmental teams and key contact representing the organization on contracts or projectsAbility to interact with senior internal and external personnel on significant matters often requiring coordination between organizationsAdhere to all company rules and requirements (e. g. , pandemic protocols, Environmental Health Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/controlWhat is it like to work at Edwards Lifesciences in Italy? As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment. We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally.
(Certified for ISO30415 DI)To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others). Edwards Lifesciences in Italy also offers the following benefits:Competitive compensation and benefits packageFlexible working hours, remote workingLife InsuranceAccidental Death Disability InsuranceTelemedical ServicesMeal vouchersService AwardsEmployee Stock Purchase ProgrammeEmployee Assistance ProgrammeComprehensive Wellness programme including preventive cardiovascular screening, educational events, on-site fitness center, lessons with personal trainer, fruit in the office, charity activities and much more. Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits.
Benefits policy and components may vary by location.
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