Field Engineer Milano

Field Engineer
Milano
Lombardia, Milano

Kramer Italy is looking for a passionate and experienced Field Sales Engineer to join the team! This position provides pre-sales technical and design support for all Kramer products and works closely with industry partners with the primary focus on building and presenting technical solutions. This position partners closely with regional sales managers and business development and works within the national territory. This position reports directly to the Sales Director, Italy. The ideal candidate will have strong planning, critical thinking, and presentation skills, and will have existing technical knowledge as well as a strong understanding of the full sales lifecycle.  You will be predominantly be responsible for pre sales activities and to some extend support to customers by e. g. deliver training. What will your job look like? Manage and drive the technical evaluation stage of the sales process, including and not limited to, presentations and demonstrations, communication, design, and working closely with the sales team as a key technical advisor Act as lead sales engineer during the pre-sales process through solution implementation Provide support to the sales team in identification, solution design, and customer presentation for sales opportunities Review project designs and recommend appropriate Kramer product solutionsProvide on-site/remote support to capture worksite details and create detailed Scope of Work for all projectsIdentify all technical issues for customers/accounts to help ensure customer satisfaction through all stages of the sales processProvide second line support to the Customer Service Engineers teamSupport in driving product demand creation delivered through Pro AV and extensive IT network of resellersParticipate in trade shows and events as needed, sharing information on Kramer products and services    Requirements:5+ years' experience in technical/ field sales engineering, with focus on managing high-level, complex client relationships from supply chain to end-userExtensive technical background is required, with strong understanding of professional A/V integration services and practices, AV  platforms, networking, streaming, and IT value chainsCTS (required) or CTS-D (preferred) CertificationsStrong understanding of AV Room Control Systems including serial and IP communicationsAbility to read and interpret project Floor Plans and System Flow line drawings advantage: Demonstrated ability to identify and develop manufacturer's representative, distributor, reseller, and strategic consultant relationships through interpersonal communications.