Field Sales Specialist
We are recruiting a **Filed Sales Specialist** to strengthen our sales team in Milan.
Your main area of focus will be to promote the Industrial Processing Plants, in accordance with the sales strategy defined with the IPCO Italy Sales team and IPCO Global organization.
Target market segments will be chemical, powder paint, composite materials, and food industries.
You will report to the Equipment Sales manager of IPCO Italy.
We provide an environment with fast decisions, high trust in employees and freedom under responsibility.
**Main Responsibilities**:
- As Field Sales Specialist, you will have the responsibility for promoting sales, in line with the organization's current and long-term strategies, objectives and plans
- Create order offers/quotations and submit them to the customer promptly and efficiently
- Focus on the production process supporting customers by means of feasibility tests carried out c/o specific R&D structure
**Key Tasks**:
- Work in respect of Fair Play, Code of Conduct and Core Values of IPCO.
To work according to current Company strategy and guidelines, as instructed by the Equipment Sales Manager, demonstrating a willingness to change and adopt new working practices
- Develop customers to their full potential and to maximum profitability
- Maintain close customer contact, either by telephone and/or visiting
- Any commercial activity like customer visits, phone calls, offers, etc.
must be planned and reported on the appropriate system (Dynamics 365)
Remain up-to-date on customers' business and anticipate their needs and requirements
- Where appropriate, to offer technical advice to customers
- Where required, to support the Equipment Sales Manager in establishing annual customer sales forecasts
- Together with the Equipment Sales Manager, to review any customers falling short of target, taking action where appropriate
- Utilize all relevant IT tools
- Ensure that customer service levels are maintained, e. g.
that enquiries, orders and complaints are handled efficiently and followed up
- Ensure that customer records and contacts are updated in the appropriate systems (Dynamics 365), together with any relevant customer information
- Be continually aware of customers' current financial status and follow up on credit matters if required
- To gather and feedback market intelligence, e. g.
price levels, competitor activities, market trends, new products
- Work on own initiative, but also to work as an efficient team member, providing support and assistance where required
- Prepare quotations for Industrial Processing Plants, together with the Technical Manager / IP Project Leader
- Work according to IPCO Procedures
**Education**:
- Bachelor degree in Science or Engineering or business and administration, or other relevant education, or a similar level of appropriate, documented technical experience
**Language skills
- Good standard of English, both spoken and written.
Other language skills are appreciated.
**IT Skills
- Good Knowledge of the most common Office software
**Other requirements
- Minimum of three years relevant industry specific working experience
- A good general engineering background
- A previous experience in the powder coating market segment could be a plus
- Strong verbal, interpersonal and presentation skills, able to communicate at all levels, both internally & externally
- Well-organised, self-motivated and problem-solving approach
- Good negotiation Skills
- Willing to develop new business opportunities
- Open minded and willing to adopt and implement new ways of working, embrace new challenges
- Team player
- Driver's license
For further information about the job, please contact **Laura Garavaglia**, HR Manager.
Work location: Milan area
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