Field Service Engineer - Automation
Sidel is looking for a Field Service Engineer (FSE) specialized in Automation; the main focus is the following: Perform installation, start-up, commissioning, and testing of the Sidel equipment supplied to customer sites.
Provide technical assistance during and after the warranty period, carry out training, and other after-sales services of Sidel's equipment installed at customer sites.
Develop a good understanding of customer needs to provide objective advice and ensure customer satisfaction.
Your Mission Test and evaluate equipment performance at customer plants based on technical, contractual, and safety specifications.
Properly handle, check, and transfer equipment non-conformities.
Prepare job progress charts and technical reports in reference to carried-out activities.
Ensure ultimate internal and external customer satisfaction.
Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules, and customer rules.
Report after-sales opportunities detected on customer sites.
Coach junior colleagues on on-site behavior, technical activities, troubleshooting, and reporting deliverables.
Report to the ISM for team site activities.
Your Profile Education Qualifications and Language Requirements Technical professional qualification or Bachelor's degree in Engineering is a plus.
Fluent in English, written and spoken.
Knowledge of other foreign languages as per regional allocation is a plus.
Professional Qualifications and Experience: 3 years of experience in field activities.
Experience in the beverage industry.
Consolidated technical background in Automation and Electrical.
PLC knowledge is a must (Siemens or BR are preferred).
Knowledge of Sidel Portfolio is a plus.
Knowledge of the process machineries upstream of Sidel equipment.
Knowledge of microbiological principles, hygienic and environmental conditions, and guidelines.
Contract Type Permanent Country ITALY Location Parma #J-18808-Ljbffr
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