Field Service Engineer
As a Field Service Engineer you will be focused on employing our Connected Services technologies and offerings on Customer sites to optimise the performance of their facilities and deliver a step-change in service outcomes.
You will undertake a contemporary approach to service, employing new tools, new technologies to better service building management and security systems and provide Honeywell Customers with transparency of action and outcome underscoring the value you add to their facility and business.
On a daily basis you will be driving forward actions, providing recommendations on how to enhance building performance, comfort improvements, occupant experience and providing Customers with the transparency to make more informed CAPEX and OPEX decisions.
You will also be part of a team focused on driving new business expansion, particularly 3rd party service, creating new growth opportunities for our business.
Tasks
Key Accountabilities
Deliver proactive and measurable outcomes for our Customers with a focus on occupant comfort, energy consumption and building-asset performance utilising Connected Service technologies and EBI too
Work to dynamically respond to the requirements of Customer buildings, as identified via data & analytics
Using data & analytics compare the performance of the system against the intended functionality
Determine equipment and accessory needs for implementation and inform FSL or FSS in time
Install EBI, prepare graphics and necessary programming works as per specifications (Smart figure)
Deep competence on virtual and physical environments (Hardware/Software)
Be ready on the job site Importante Azienda Importante Azienda or final acceptance of Service Jobs ability to carry out team work with local and foreign teams to have effective problem solving and troubleshooting, as well as the ability to identify evolutionary initiatives to be evaluated from time to time in terms of applicability and costs
Predisposition to the understanding of the HVAC and SECURITY field processes inorder to be able to have a knowledge such manage the analytical part of the proposed role
**Requirements**:
Cyber Security (essential)
ITIL Foundation Certificate (preferred)
CISCO Certificate (preferred)
Professional qualifications (eg Engineering) aligned with Security/CCTV and/or HVAC control systems with IoT & Network solutions
Knowledge of and experience in ICT and network communication (essential)
Understand IOT (Internet of Things) technology - (essential)
Understand and mitigate Cyber Security risk - (essential)
Knowledge and experience of security cripto techniques, IPSec, SSL, HTTPS, Database Security, Securing Websites, DoS
Understand and support Mobile Apps - (essential)
Basic knowledge of electrical diagrams and electrical switching
Knowledge of Computerised Maintenance Management systems and procedures (essential)
Ability to interact and build relationships with Customers
Experience servicing HVAC, Fire, Security or access entry and alarm systems
Strong fault finding skills
Communication & interpersonal skills
Excellent verbal & written skills
An ability to maintain composure and professionalism under pressure
Speak English language fluently.
Coordination and Planning
Ability to manage jobs and/ or projects to standards, budgets and deadlines, this includes the ability to carry out risk assessments and complete forecasts
Cost and time to minimize the project
Support FSS or FSL for project cost and progress reporting
Analyse backward completion of the projects with difficulties/mistakes met and make necessary suggestion for organization tuning accordingly
Report possible future failures, disturbances and other opportunities for improvement
Estimate materials costs and quantities provide the information to the FSS or FSL, and Service Sales.
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