Field Service Engineer
CATL invites you to continue our legend of green energy.
CATL is a World Fortune 300 Company, a global leader who provides premier EV battery and energy storage battery for the world.
CATL's EV battery consumption volume has ranked No. 1 in the world for six consecutive years and global energy storage battery shipment has also ranked No. 1 for two consecutive years.
Responsibilities: 1.
According to the business needs of the project, assign system tasks to overseas service stations, monitor and manage the service stations to complete after-sales product debugging, maintenance, and other tasks according to the process; 2.
Through mastering product theory and practical skills, provide technical guidance to service stations to improve their technical capabilities; 3. Responsible for coordinating human, technical, and other resources to implement the batch rectification tasks issued by the company; 4. Responsible for supervising and guiding the service station's reporting work to ensure the timeliness and accuracy of its reporting; 5. Responsible for the collection and arrangement of customer files on the product market side; 6. Responsible for handling emergency events on the product market side and collecting competitive product information Requirements: 1.
Full-time undergraduate degree or above/chemical/environmental/energy-related engineering majors 2.
Familiar with Italy new energy vehicle industry after-sales service standards/Italy energy storage industry safety operation specifications/Italy energy storage industry recycling-related standards and regulations 3. Fluent English communication ability/customer business negotiation ability/contract writing ability/market research ability 4.
Worked in a company related to the energy or automotive industry, with experience in customer service 5. English is a must, Chinese Language a bonus.
6.
Remote.
100%
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