Field Service Engineer - Central Italy Lazio

Field Service Engineer - Central Italy
Roma
Lazio, Lazio

Field Service Engineer - Central ItalyApply locations: Rome, Italy; Bologna, Italy; Firenze, Italy

Time Type: Full time

Posted on: Posted 2 Days Ago

Job Requisition ID: R532138

Work Flexibility: Field-based

We are delighted to present a new opportunity to join Stryker as a Field Service Engineer for the Central regions of Italy. You are ideally based in Rome. Preferred regions to reside: Lazio, Umbria, Abbruzzo. Travels within the Central region will be a regular occurrence.

The Field Service Engineer is primarily responsible for maintaining a professional and cost-effective business of repair and preventive maintenance services on Stryker products while ensuring compliance with the manufacturer's quality system and specifications. He/she provides technical assistance and documentation to internal and external customers.

You will be working for multiple Stryker customers related products such as Surgical, Head & Neck, Interventional Spine, and Endoscopy.

Your MissionsService Responsibility Repair and check electronic/mechanical Stryker productsDo annual check and calibration according to MDR on customer siteFulfill Service contracts with planned maintenancesInstallation of Stryker systems on customer site (e. g. Integrated OR)Software & Hardware UpgradesDelivery of technical training to internal & external personnelReporting Efficient and thorough documentation of service activities for internal and external referenceScheduling of customer visits in cooperation with Customer serviceEnsure traceability of all field-based Stryker products through reporting toolsAttend team meetings, deliver presentations to encourage team developmentSales Support Give technical support to Product Managers and sales staffGive technical support to Customers and Sales DepartmentGive IT support on certain instrumentsEscalate opportunities and issues appropriatelyHead Office Support Ensure excellent follow-up on all customer-initiated issuesEnsure service provided is invoiced if not under warrantyYour ProfileYou have ideally 5 years of experience as a Field Service EngineerEducated to degree level or specialized school is preferable with experience in at least one of the following:Biomedical, Electrical or Mechanical EngineeringService and maintenance of medical equipmentFluency in Italian and EnglishYou have knowledge in medical electronics, combined with good mechanical skillsFull Driver's licenseWorking Conditions Work will take place in a varied range of scenarios including the workshop, hospitals, and theatres. Field Service Engineers will be expected to engage with key customers and stakeholders including Theatre Staff, EBME Staff and Managers, CSSD Staff, Procurement, and Purchasing Staff. Travel will be a regular occurrence within the defined region, in which case accommodation will be provided or arranged to the standard level within Stryker travel policy. About Stryker Stryker is one of the world's leading medical technology companies, and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

We kindly ask you to apply with your English resume; please note English is our business language. We are unable to process applications in Italian. Thank you in advance.

Travel Percentage: 90%

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