Field Service Engineer - Mechanical
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Client: Sidel
Location: Parma
Job Category: -
EU work permit required: Yes
Job Reference: 1cb3c4a00e8a
Job Views: 112
Posted: 22. 01. 2025
Expiry Date: 08. 03. 2025
Job Description: Contract Type: Permanent
Your Opportunity: Sidel is looking for a Field Service Engineer (FSE) specialized in Mechanic.
The main focus includes:
Perform installation, start-up, commissioning, and testing of Sidel Equipment supplied to customer sites.
Provide technical assistance during and after the warranty period, including training and other after-sales services of Sidel's equipment installed at customer sites.
Develop a good understanding of customer needs to provide objective advice and ensure customer satisfaction.
Your Mission: Test and evaluate equipment performance at customer plants, based on technical, contractual, and safety specifications.
Operate on mechanical systems and HMI for regular activities and troubleshooting as per Standard Operating Procedures.
Execute basic electrical work (e. g. , cable wiring).
Properly handle, check, and transfer equipment non-conformities.
Prepare job progress charts and technical reports in reference to carried-out activities.
Ensure ultimate internal and external customer satisfaction.
Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules, and customer rules.
Coach junior colleagues on on-site behavior, technical activities, troubleshooting, and reporting deliverables.
Report to the ISM for team site activities.
Your Profile: Education Qualifications and Language Requirements: Technical professional qualification or Bachelor's degree in Engineering is a plus.
Fluent in English, written and spoken.
Other foreign language as per regional allocation is a plus.
Professional Qualifications and Experience: At least 5 years of experience in field activities.
Experience in the beverage industry.
Consolidated technical background in Mechanics.
Knowledge of Sidel Portfolio is a plus.
Aseptic knowledge is a plus.
Availability to travel (up to 90% in Italy and internationally, mainly Europe).
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