Field Service Engineer - Mechanical Parma

Field Service Engineer - Mechanical
Parma
Emilia Romagna, Parma

Contract Type

Permanent

Country

ITALY

Location

Parma

Your opportunity

Sidel is looking for a Field Service Engineer (FSE) specialized in Mechanic; the main focus is the following:

Perform Installation, start-up, commissioning, and testing of the Sidel Equipment supplied to customer sites;Perform technical assistance during and after the warranty period, carry out training and other after-sales services of Sidel's equipment installed at customer sites;Develop a good understanding of customer needs to provide objective advice and ensure customer satisfaction. Your Mission Test and evaluate equipment performance at customer plant, based on technical, contractual, and safety specifications;Operate on Mechanical systems, HMI for regular activities and troubleshooting as per Standard Operating Procedures;Execute basic electrical work (e. g.

cable wiring);Properly handle, check, and transfer equipment non-conformities;Prepare Job Progress Chart and technical reports in reference to carried-out activities;Ensure ultimate internal and external customer satisfaction;Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules, and customer rules;Report after-sales opportunities detected on Customer site;Coach junior colleagues on on-site behavior, technical activities, troubleshooting, and reporting deliverables;Report to the ISM for team site activities. Your Profile Education Qualifications And Language Requirements Technical professional qualification or Bachelor degree in Engineering as a plus;English fluent, written and spoken;Other foreign language as per regional allocation is a plus. Professional Qualifications And Experience At least 5 years of experience in field activities;Experience in the beverage industry;Consolidated technical background in Mechanic;Knowledge of Sidel Portfolio is a plus;Aseptic knowledge is a plus;Availability to travel (Up to 90% Italy and Internationally, mainly Europe). Key Leadership Behaviour Managing and measuring Work;Process Management;Problem Solving;Action Orientated;Peer Relationships.

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