Field Service Engineer - Mechanical Parma

Field Service Engineer - Mechanical
Parma
Emilia Romagna, Parma

Contract Type Permanent Country ITALY Location Parma Your opportunity Sidel is looking for a Field Service Engineer (FSE) specialized in Mechanic; the main focus is the following: Perform Installation, start-up, commissioning, and testing of the Sidel Equipment supplied to customer sites; Perform technical assistance during and after the warranty period, carry out training and other after-sales services of Sidel's equipment installed at customer sites; Develop a good understanding of customer needs to provide objective advice and ensure customer satisfaction. Your Mission Test and evaluate equipment performance at customer plant, based on technical, contractual, and safety specifications; Operate on Mechanical systems, HMI for regular activities and troubleshooting as per Standard Operating Procedures; Execute basic electrical work (e. g. cable wiring); Properly handle, check, and transfer equipment non-conformities; Prepare Job Progress Chart and technical reports in reference to carried-out activities; Ensure ultimate internal and external customer satisfaction; Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules, and customer rules; Report after-sales opportunities detected on Customer site; Coach junior colleagues on on-site behavior, technical activities, troubleshooting, and reporting deliverables; Report to the ISM for team site activities. Your Profile Education Qualifications And Language Requirements Technical professional qualification or Bachelor degree in Engineering as a plus; English fluent, written and spoken; Other foreign language as per regional allocation is a plus. Professional Qualifications And Experience At least 5 years of experience in field activities; Experience in the beverage industry; Consolidated technical background in Mechanic; Knowledge of Sidel Portfolio is a plus; Aseptic knowledge is a plus; Availability to travel (Up to 90% Italy and Internationally, mainly Europe). Key Leadership Behaviour Managing and measuring Work; Process Management; Problem Solving; Action Orientated; Peer Relationships. J-18808-Ljbffr