Field Service Engineer (Onsite Agrate B.) Bardi

Field Service Engineer (Onsite Agrate B.)
Bardi
Emilia Romagna, Bardi

Applied Materials is an American multinational company with more than 34, 000 employees based in Santa Clara, Silicon Valley, California.

It is the world's leading company in the development of innovative industrial machinery, services, and software used in the production of semiconductors such as microchips, flat displays, and solar cells for photovoltaics.

We are looking for a Field Service Engineer who will support our customer and our team in Agrate Brianza (Monza, Italy), guaranteeing the best performance of Applied Materials' equipment.

Key Responsibilities: Management of equipment performance and supply of spare parts. Implement and guarantee all levels of preventative and corrective maintenance within timelines. Support troubleshooting activities and fix technical issues on equipment. Diagnose and resolve hardware issues through understanding of software and process data as needed. Perform upgrades and retrofits on equipment. Ensure that the team applies the correct procedures and checklists for maintenance, both corrective and preventive. Understand and implement correct work methodologies and procedures as per company and customer quality standards. Anticipate and respond to equipment issues and escalations in a timely manner. Collaborate and communicate with company stakeholders. Participate in internal and customer meetings. Within assigned scope, assist management in the operation of the site service business. Assist Applied Materials field management in establishing and achieving objectives for assigned account. Keep field management informed on customer perception of system performance. Take initiative to avoid and resolve customer problems. May occasionally initiate projects to drive down costs or increase uptime. May work in shifts depending on assignment. Travel flexibility is required. Soft Skills: Ability to interact in a professional manner with colleagues and customers. Communicate and present effectively technical content in a clear manner during customer meetings. Oriented to team leading and service to customers. Objective and data-driven approach. Plan and organize work tasks properly and by priorities. Ability to communicate in a global organization. Explain technical information within the team and with the supporting AMAT network of experts. Computer Skills: Minimum capabilities required: Outlook, MS Office (Excel, PowerPoint, etc. ). Additional capabilities welcomed: advanced software skills, industrial automation, problem-solving through software analysis, software coding, server administration, computer analysis. Education: Technical Diploma with solid experience in maintenance or installation. ITS Post Diploma with 2-4 years of experience in maintenance or installation. University Degree with limited experience. Qualifications: Technical Diploma (Required). Languages: English (Required). Years of Experience: 2 - 4 Years. Additional Information: Shift: Non Exempt (Italy). Travel: Yes, 20% of the Time. Relocation Eligible: No. Referral Payment Plan: None Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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