Field Service Engineer (Onsite Agrate B.), Milan Milano

Field Service Engineer (Onsite Agrate B.), Milan
Milano
Lombardia, Milano

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Client: Applied Materials

Location: Agrate Brianza (Monza, Italy)

Job Category: -

EU work permit required: Yes

Job Reference: 84608190a14d

Job Views: 5

Posted: 19. 02. 2025

Expiry Date: 05. 04. 2025

Job Description: Applied Materials is an American multinational company with more than 34, 000 employees based in Santa Clara - Silicon Valley, California.

It is the world's leading company in the development of innovative industrial machinery, services and software used in the production of semiconductors such as Microchips, Flat Display, and Solar Cells for Photovoltaics.

We are looking for a Field Service Engineer , who will support our customer and our team, guaranteeing the best performance of Applied Materials' Equipment.

The project requires availability for working on shifts (2 days + 2 nights + 4 days rest).

Key Responsibilities: Works with limited supervision within established company procedures and practices.

Management of equipment performance and supply of spare parts.

Implement and guarantee all levels of preventative and corrective maintenance within timelines.

Support troubleshooting activities and fix technical issues on equipment.

Diagnose and resolve hardware issues through understanding of software and process data as needed.

Perform upgrades and retrofits on equipment.

Ensure that the team applies the correct procedures and checklist for maintenance, both corrective and preventive.

Understand and implement correct work methodologies and procedures as per company and customer quality standards.

Anticipate and respond to equipment issues and escalations in a timely manner.

Collaborate and communicate with company stakeholders.

Participate in internal and customer meetings.

Within assigned scope, assist management in operation of site service business.

Assist Applied Materials field management in establishing and achieving objectives for assigned account.

Keep field management informed on customer perception of system performance.

Take initiative to avoid and resolve customer problems.

May occasionally initiate projects to drive down costs or increase uptime.

May work in shifts depending on assignment.

Travel flexibility is required.

Soft Skills: Ability to interact in a professional manner with colleagues and customers.

Communicate and present effectively technical content in a clear manner during customer meetings.

Oriented to team leading and service to customers.

Objective and data-driven approach.

Plan and organize work tasks properly and by priorities.

Ability to communicate in a global organization.

Explain technical information within the team and with supporting AMAT network of experts.

Computer Skills: Additional capabilities welcomed: advanced software skills, industrial automation, problem solving through software analysis, software coding, server administration, computer analysis.

Education: Technical Diploma or University Degree.

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