Field Service Engr I Bardi

Field Service Engr I
Bardi
Emilia Romagna, Bardi

Join a team recognized for leadership, innovation and diversity**:

**The Future Is What We Make It

When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future.

By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

**Make the Best You

Working at Honeywell is not just about developing cool things.

All our employees enjoy access to dynamic career opportunities across different fields and industries.

Play a vital hands on role contributing and achieving the companies and service departments set objectives within our everyday business.

Grow the service contract base within Belgium while also supporting our existing contract base.

**Principal Responsibilities

To achieve monthly, quarterly and annual financial targets for region.

Responsible for completing scheduled and unscheduled Field Service.

Performing service & repairs to Honeywell and other manufacturers fixed and portable products.

Provide detailed and accurate reporting on all site visits and projects.

Complete all service orders through the customer database system.

Service, commissioning and installation of field equipment.

Responsible for maintaining, controlling and managing a personal stockroom

Responsible for diagnosing and analyzing causes of product failures and making recommendations for improvement.

Have direct interaction with customers to build relationships, establish communication and promote HGAS products and services

Provide Honeywell customers with product support & technical enquiries.

Review, report and control warranty costs

Provide all Honeywell internal customers and sales engineers with technical information and support.

Support for agents and distributors

Ensure Honeywell Health & Safety compliance

Ensure Honeywell Code of Conduct compliance

Actively participate in Honeywell Operating Systems assisting with Business/Departmental goals while meeting personal goals.

Actively participate in out of hours on call program.

Assess and evaluate installation work in conjunction with sales team

Identify and pass on sales leads.

Work with and strengthen relationships with other Honeywell organizations

**Geographic Scope & Travel Requirements

- Italy with possible trips to support customers in Europe

- European trips for training and department support

**Education Required

- HNC, HND Electrical/Electronic Engineering or equivalent

**Work Experience Required

- 5 years in Oil & Gas, Hi Tech, electronic or instrumentation industry (preferential)

- 2 years field service/customer facing role (essential)

**Technical Skills & Specific Knowledge Required

- Excellent problem solving and trouble shooting skills (essential)

- Electronic/Electrical/Instrumentation fault finding and diagnostic skills (essential)

- Electrical installation skills (beneficial)

- Strong PC skills

- Knowledge of gas detection (beneficial)

**Soft Skills Required

- Able to work on own initiate

- Work well within a team

- Excellent customer relation skills

- Self motivated

- Results driven

- Business aware

- Proven record of strong organizational abilities.

- Excellent written and verbal communication skills

**Other Requirements

- English (basic is essential)

- Current and clean driving license

**We offer

- A culture that fosters inclusion, diversity and innovation

- Market specific training and on-going personal development

**If this is your dream role, then we'd love to hear from you.

We are an equal opportunity employer and value diversity at our company.

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

**Additional Information**:

- ** JOB ID**:HRD189322

- ** Category**:Customer Experience

- ** Location**:Via Grandi 22, San Donato Milanese, MILANO, 20097, Italy

- Exempt