Field Service Engr Ii Padova

Field Service Engr Ii
Padova
Veneto, Padova

Deliver business value through Right and Fast partnership**:

Honeywell is a $40 billion diversified Fortune 100 leader with more than 131, 000 employees in 100 countries around the world.

Our core businesses - Aerospace, Building Technologies, Safety and Productivity Solutions and Performance Materials and Technologies - are leaders in their respective industries, driving solutions that make people's lives better every day.

Chances are that there are Honeywell products all around you right now.

In Italy the company is present since 1964 and has its Head Quarter in Monza.

**Honeywell Performance Materials** is a division of ours working as pioneers of automation control, we understand complex industrial facilities, and how to create high-quality and high-performance chemicals and materials.

**Field Service Engr II Principal Responsibilities

1.

Safety: meet the Corporate, customer and legal obligations of Health, Safety and Environment (trainings, use of PPEs and safety observations)

2.

Customer growth and development: Identifies and develop opportunities for business growth cooperating actively with sales to progress them having an active and influential role with the customer to develop the solution.

Actively engages with sales to pursue the opportunities (actively generates sales leads)

3.

System upgrades and modifications (Installation/configuration/implementation & commissioning) of Honeywell's product range including Industrial control & safety systems, 3rd party DCS Systems or SCADA products to meet customer specifications.

performs systems modification and upgrades (of different level of complexity according to job qualification)

4.

Maintain the customer equipment to the required standard: regularly performs preventive maintenance and promptly intervene on maintenance needs

6.

Quality of delivery: Deliver promptly against service request, respecting agreed timing

7.

Internal processes and reporting: Adopt and adhere to global standard in terms of tracking of actions (tools and timing) and promptly submit timesheets and billable work to ensure on time invoicing

9.

Participation in progress meetings with customers

10.

Duty Call availability is a must for the role

**Principal Networks & Contact Links

**Internal

- LSS management (General Manager, Service Business Managers, Field Service Managers, Field Operations Leader, Contract Managers)

- Other LSS support functions (Project Managers, TAC engineers)

- Sales account managers

- Proposal and Estimating

- HSE leader

- TAC engineers

- Customer service/care representatives

**External

- Customers

**Geographic Scope & Travel Requirements

Geographic scope is for Italy and EastMed counties (Greece, Israel) Out of country travels may be required to meet ad hoc needs

Frequent travel out of office is part of job requirement (customers' visits).

Availability for duty calls is a must.

**Education Required

- Technical education (high school or degree) - electronic systems/industrial automation

**Work Experience Required

- Experience in maintenance of automation control system for sophisticated industrial environment

**Technical Skills & Specific Knowledge Required

- Knowledge of electronic systems (installation / configuration / implementation)

- Understands project life cycle from requirements to delivery

- Understanding of the cost structure of service agreements and make appropriate cost-effective decisions

- Basic knowledge of project management skills: able to use project documentation

- Networking, Cyber, Cisco or Windows certifications would be appreciated

**Behavioral Competencies Required

- Use open two-way communication style both internally and externally with Honeywell customers.

- Respect and represents Honeywell high quality services, ethics and values towards our clients

- Strong ability to multi-task and prioritize work

- Identify solutions to meet and go beyond customer needs

- Growth mind-set

- Genuine interest for technology, continuously upgrade/update his technical knowledge

- Accurate and time-conscious

- Self-motivated

- Self-disciplined

**Additional Information**:

- ** JOB ID**:HRD167791

- ** Category**:Customer Experience

- ** Location**:Via IX Strada 23/Q, Padova, PADOVA, 35129, Italy

- Nonexempt