Field Service Specialist Montà

Field Service Specialist
Montà
Piemonte, Montà

About Us

A career at Hitachi Rail will help create a legacy.

With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology.

From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into.

And that's where you come in.

**Description

**Accountabilities

Perform on site corrective and preventive maintenance in accordance with the contractual KPIs

Provide on-site support to Customer Maintenance personnel

Monitor, analyse and report on site system performance

Perform first level of troubleshooting on site in case of issues

Download logs and dump files from on-site equipment and provide first level of analysis

Ensure the availability of local stock and repair process activation

Ensure the technical reporting issuing to the customer on-site maintenance and system performance

Analyse and provide solutions to project technical issues (critical failures of equipment, obsolescence. . . )

Activate escalation process to ENG or DEV department in case of major failure

Keep up to date the technical documentation and troubleshooting procedures

Ensure the hand-over between Commissioning and Maintenance

**Required Skills/ Knowledge

Railway equipment/environment

Testing & Fault finding

Incident/accident investigation

Knowledge of technologies

Knowledge of tendering process

Maintenance

Organizational Effectiveness

Railway Safety Rules & Regulations

2 years of experience

Use of Maintenance tools

driving license

Knowledge of computers and the main platforms

Based in Verona to cover the North-East area: Veneto, Trentino, Friuli and Austria

**Education/Qualifications

High School diploma or degree in Electronics/Electrotechnics.

Languages

English intermediate proficiency

**At Hitachi Rail, there is a place for everyone.

**We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view.

**It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.