Field Service Technician Lazio

Field Service Technician
Roma
Lazio, Lazio

Field Service Technician Job Description**:

We are currently looking for a Field Service Technician - based in Italy, for a leading engineering company in Europe and the US, specializing in the growing field of electric vehicle chargers.

Operating as a key member of Company's European team, the Field Service Technician will be responsible for all post-sale technical field support.

This role is solutions, integration and services oriented focusing on finding solutions for their customers, over their best customer experience on owning Company's EV charging.

- FST will be required to install, Maintain, and repair equipment

- FST will also be required to attend customers to service and repair all of the above equipment and diagnose and fault find to resolve the reported issues.

- At times FST will be required to interact with challenging customers and communicate effectively.

- Working hours Monday-Friday 8. 30am on site - 5. 00pm off site, with over time when required, Participating on call Rota, FST available for out of hours emergency callouts including weekends.

- Independent & responsible working and confident to seek help, support, and advice as necessary

Requirements

- Relevant qualifications such Electrical and Electronic Engineering;

- Good experience with general electronics design and familiarity with processor-controlled devices

- Experience working with LV mains to 480VAC and DC systems up to 1000V

- Affinity working with PCBs/ESD sensitive equipment

- High level ability to understand the environment at the site.

- High level understanding of safety regulations and requirements

- Maintaining high levels of health & safety standards

- Capable in Diagnosing Mechanical & Electrical faults

- Initiative, resourcefulness, a mature and positive attitude to work

- Good communication skills within the team and customer environment

- Self-motivated and able to work as part of a team

- Ability to adapt and a willingness to learn and undergo training

- Working indoors or outdoors at customer premises

- To be presentable, polite, and courteous, addressing customers in a professional and friendly manner and with empathy