Field Service Technician GENOVA

Field Service Technician
Genova
Liguria, GENOVA

Field Service Technician**:

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations.

Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

**:

We are looking for a Field Service Technician to join our Process Automation business.

You will plan and execute with mínimal professional guidance complex semi-technical field assignments involving the installation, modification, test, inspection or repair of company products and equipment with main focus on ABB system of power generation.

The FST may also coordinate work with other groups to ensure meeting customer commitments.

Since the FST is often the one who interacts with the customers operations people, you may also recommend measures to improve operations and customer service.

**This position reports to**:

Service Team Leader

**Your responsibilities**:

- Follow ABB policies and business ethics.

Work in accordance with ABB procedures using applicable tools.

Work closely with site manager to coordinate site activity.

Might act as the site manager on some smaller projects.

Provide leadership in the assembly and operation of lab and field service equipment.

Teach and guide lesser experienced company personnel and customers.

- Record, compile and reduce data for analysis and assist in the subsequent assessment and reporting.

Submit job paperwork in a timely fashion immediately following the applicable job assignment.

- Report opportunities and problems to management.

Prepare timesheets, service reports, expense reports and other documents immediately following the work assignment.

Prepare or provide input for technical documents such as specifications, procedures, or technical reports.

- Propose to customers ways to optimize their operations or make general improvements.

Seek other opportunities to promote customer satisfaction and foster harmonious business relations.

- Assist sales/account management to generate quotations and proposals with support as required.

Might represent the company in conferences and meetings with customers.

**Your background**:

- A bachelor degree in engineering or other technical field;

- More than 10 years of experience of installation and configuration on INFI90, Harmony and S+ Suite technology for Operation.

Other ABB automation lines, like AC800F / AC900F / AC800M, S800 and AC500 suite;

- More than 10 years experience in commissioning or service in the power generation sector, ( Boiler, Turbine, BMS, ecc.

ecc.

);

- Availability to travel worldwide for services of few weeks with short notice;

- Good level of English language knowledge;

- Good sense of urgency to Customer needs / Good Customer relations, advanced problem solving and troubleshooting skills.

Advanced time management skills.

**More about us**: