Field Service Technician
The Bystronic Group is a worldwide leading supplier of systems for industrial sheet metal processing.
In over 30 countries, our customers appreciate the outstanding commitment of our more than 3500 employees.
We continuously work on the further development of our solutions and thereby create a unique added value for our customers.
In addition to innovation, our success is based on openness and commitment.
Experience our qualities as an employer for yourself and start your success story with Bystronic.
**Maint duties**:
- Demonstrate a strong knowledge of customer service skills
- Perform field service for all Bystronic equipment
- Troubleshoot and repair with minimum assistance
- Complete machine moves independently
- Conduct installations start-ups and commissioning of equipment
- Provide 1st level hotline support
- Demonstrate Technical Specialist ability on one or more products
- Build positive relationships with customers
**Requirements**:
- Mechanical/Electrical educational background
- Minimum of 2-3 years maintenance, installation and/or service experience
- Work overtime and weekends if necessary
- 90% travel
- Speak both official languages clearly (Italian and English)
- Need to be able to make effective decisions, as well as creatively build effective programs to increase sales and build customer satisfaction based on business needs
- Adapt at balancing priorities between sales and service based on repair workload
- Demonstrated ability to perform well as a self-starter and work well in a team environment
**We offer**:
Our Culture is driven by innovation, openness and commitment to our customers, to our colleagues and to our company.
We offer a wide range of responsibilities, development opportunities, the highest technology standards & innovation in the industry.
We support and develop our employees to enhance their career and develop their skills & knowledge.
In return to your efforts & results, we offer attractive social benefits.
Are you still interested in this exciting opportunity?
Please don't hesitate to contact Bystronic in case of questions at +39 0362 5993 1
Thank you for your understanding that we will only contact you if you are selected for the first round of interviews.
We are looking forward to working with you!
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