Field Service Technician Parma

Field Service Technician
Parma
Emilia Romagna, Parma

Overview. . . **:

At JBT Corporation, what we do matters, we know that the contribution of our employees leads to the success of our business.

Our purpose is to fortify the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT to partner with our customers and pioneer sustainable innovation.

Our values show who we are at our best.

As we Serve with Integrity - Collaborate with Humility - Grow with Agility - Innovate with Impact.

Reporting to the South Region Service Manager, and being part of the Field Service Technician team you will install, service, and maintain our equipment to keep it running at top operating efficiency.

**The Opportunity. . . **:On a given day, you may**:

- Conduct inspections, repairs, maintenance and trouble shooting in customer facilities;

- provide accurate and detailed service visit reports;

- providing technical support for all our machinery within your responsibilities, including advising our customers on maintenance, spare parts, and upgrades; identify any trends and share this with your manager;

- train customers on maintenance, operation, safety, and cleaning of the machinery;

- response to technical questions from customers, technicians, and sales team;

- identify sales opportunities to Sales departments providing technical information and customer assistance.

Requirements for the Role

- mechanical, electrical, electronic devices (plc, HMI, VLT. . . ) expertise;

- knowledge of Salesforce, Outlook and Office;

- comfortable working remotely with access to remote support;

- someone who enjoys sharing best practices with a team;

- someone who cares that the customer gets great service;

- excellent Italian and English language skills (Fluent Italan is a must);

- Valid driving licens;

Travel & Location

- Italian and Greek customers and sporadic support EMEA collegue;

- We need flexibility to travel and to work flexible hours, including weekends;

- Travelling minimun 80%;

We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community.

We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects.

We encourage development ensuring new experiences and challenges at JBT to feed your growth!

**Why work at JBT. . . **:

**Benefits**:

- Competitive compensation package;

- The ability to work in an established international and fast-growing company with great opportunities for personal development;

- A work environment where we value individual initiatives;

- Continuous development and improvement, and always together as a team;

**Commitment to Diversity**: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT and critical to our future success.

A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.

**Equal Opportunity Employment**: