Field Service Technician - On Year Contract Ancona

Field Service Technician - On Year Contract
Ancona
Marche, Ancona

Social network you want to login/join with: Field Service Technician - One Year Contract, Ancona Client: Topcon Location: Ancona Job Category: Other EU Work Permit Required: Yes Job Reference: 89ac15a041aa Job Views: 6 Posted: 21. 02. 2025 Expiry Date: 07. 04. 2025 Job Description: Job Duties: Responsible for the daily technical support (email, phone, chat) on Positioning Solutions and Earthmoving solutions (Machine Control) for the Italian market with the other team members. Member of the Earthmoving (Machine Control) Training team, lead and maintain seasonal Dealer & End-user trainings to develop the technical expertise of our distribution partners on Topcon Hardware and Software products and on the different technologies applied to the construction market. Support the Sales team by preparing customer and dealer technical demos and presentations. Work closely with Sales and Marketing staff to provide business solutions for the Italian market and become the primary technical contact point and sales support for our dealers, operating with increasing autonomy. Be the Subject Matter Expert in Positioning and Earthmoving (Machine Control) Application and Software family, keeping up to date with new Earthmoving solutions developments. Creation of online content (Quick Guides, How-to, Notification messages); myTopcon NOW and eLearning (self-learning) courses. Perform all common Professional Services activities in line with goal settings and experience. Communicate with your team leader and/or manager and align with EMEA Support colleagues. Work with the European team on global goals, projects, content, and direction. Minimum Requirements for the Job: Degree in Civil/Building/Electronic Engineering and/or diploma of Surveyor/Electronic Expert with practical knowledge. Knowledge of the Office Package and previous experience in the use of CAD drawing software. B Driving License. Knowledge of the English language. Knowledge, Skills, and Attributes: Preferential qualifications will be technical knowledge of construction site processes and machines; technical knowledge of earthmoving and/or road machinery, topography processes. Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment while managing multiple priorities. Ability to work in a team environment that promotes collaboration. Proficiency in Microsoft Office Suite and experience with customer relationship management (CRM) software. Ability to travel within the assigned region as needed. J-18808-Ljbffr